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Scott Forster of Mutual of Omaha Mortgage
- Mortgage Lenders
- Indianapolis, IN
About this business
Location details
8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
It is important to understand each phase of a mortgage application and what to expect. All our questions were quickly answered. Although we worked with several different individuals, it was obvious that Mr. Forster was monitoring "behind the scenes" to ensure everything was on schedule.
Verified by Mutual of Omaha Mortgage
Scott and his support group did a great job of keeping me informed of every step in the loan process. They were easy to work with and their follow up helped to keep me on task.
Verified by Mutual of Omaha Mortgage
Scott was pleasant to work with. He explained everything that was needed very well and he was fast.
Verified by Mutual of Omaha Mortgage
Very easy process
Verified by Mutual of Omaha Mortgage
My experience with Scott was a great experience. Scott was great to work with. Scott always answered my questions always kept me informed and up to date. I have nothing negative to say about my experience with Scott. It was smooth stress free and great learning experience on the home refinancing process.. Thank You Scott
Verified by Mutual of Omaha Mortgage
Cooperative, punctual, experienced & knowledgeable.
Verified by Mutual of Omaha Mortgage
Scott’s professionalism and consultative support through the entire transaction.
Verified by Mutual of Omaha Mortgage
This was our first time buying a home, so we have no real comparison, but it left us frustrated to say the least. It was confusing the number of people we had to communicate with. I believe we spoke with Rachel, Rebecca, Eric, Connie, and Scott at different times throughout the process, but it felt like we were providing the same information. There was also an unfortunate back and forth with our loan officers, because they had to play middle-man between us and the underwriter. It was not well communicated to us what the "iss... read more
Business response:
Hi Cassidy, I appreciate your honest feedback and I'm sorry to hear that your first home buying experience was not as smooth as it should have been. This is not the standard of service that we aim to provide at Mutual of Omaha Mortgage. I understand your frustration with having to communicate with multiple people and provide the same information. We will certainly take this into account and work towards improving our internal communications so that future customers have a more streamlined experience. I also acknowledge the... read more
Verified by Mutual of Omaha Mortgage
There was a lot of back and forth with our funds and where they were coming from. We followed the direction of the lender (when to move the money) and that ended up being super frustrating and delaying closing.
Business response:
Dear Jill, Thank you for your valuable feedback. We agree it can get messy and confusing late in the process when borrower funds are moving from account to account as we are doing our best to verify funds for closing. We will review our communication standards with our team to be certain that we address these issues as early as possible in the process so future customers have a better experience. Thank you for your business!
Frequently asked questions about Scott Forster of Mutual of Omaha Mortgage
How is Scott Forster of Mutual of Omaha Mortgage rated?
Scott Forster of Mutual of Omaha Mortgage has a 4.8 star rating with 243 reviews.
When is Scott Forster of Mutual of Omaha Mortgage open?
Scott Forster of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.