Scott Forster of Mutual of Omaha Mortgage

Business response:

I'm really happy to hear that you appreciated the communication and access to our staff, Joao. Our team at Mutual of Omaha Mortgage works hard to keep the lines of communication open, and your feedback confirms that we're doing a good job. Your positive rating means a lot to us. Thanks for taking the time to share your experience. 

Business response:

I appreciate your feedback, David. I'm sorry to hear about the difficulties you experienced in accessing certain documents. It's possible that there might have been some technical issues on our end as well. Please rest assured that I'll look into this issue promptly to ensure it doesn't happen again. I want to make your experience with Mutual of Omaha Mortgage as smooth as possible. Please don't hesitate to reach out if you have any more concerns in the future. 

Business response:

I'm truly grateful for your positive feedback, Kelly! It was a pleasure to assist you and make the process as seamless and understandable as possible. I'm glad to hear that you found my instructions to be helpful and accommodating. Your satisfaction is very important to us at Mutual of Omaha Mortgage, so it means a lot to receive such a high rating from you. If you need any further assistance, don't hesitate to reach out. Thank you for placing your trust in us. 

Business response:

I appreciate your honest feedback, Grace. It's great to hear that you found my response time beneficial. I strive to provide the best service and understand the importance of guiding my customers through the process. Your feedback will help me improve and ensure that I proactively address all the concerns. Thanks for choosing Mutual of Omaha Mortgage, and I hope to serve you even better in the future. 

Business response:

I appreciate your feedback, Robert. Your positive review motivates me to continue providing top-quality service. I strive to be as helpful and knowledgeable as I can be for my clients at Mutual of Omaha Mortgage. It's fantastic to hear that I've lived up to that on this occasion. I look forward to assisting you again in the future. Thank you for taking the time to rate me 4.83 out of 5 stars - that means a lot! -Scott Forster 

Business response:

I'm truly pleased to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Sujata. It's my responsibility to understand the market situation and explain all the details to our clients, and I'm glad I was able to meet your expectations. Your feedback is incredibly valuable. Thank you for taking the time to provide your review and for the perfect rating. I look forward to working with you again in the future. - Scott Forster 

Business response:

Hi Matthew, I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. I'm glad that the communication and efficiency exceeded your expectations. Your feedback is greatly appreciated. Let me know if there's anything else I can assist you with in the future. Thanks for the 5-star review! - Scott Forster 

Business response:

I'm absolutely thrilled to hear about your positive experience with us at Mutual of Omaha Mortgage, Hong! I appreciate the recognition of our team's quick responses and solution-oriented communication - we always strive to provide clear, direct answers to any questions or concerns, ensuring the process is as stress-free as possible. It's fulfilling to know that our efforts made your experience exceptional. Thank you for your kind words and impressive 5-star rating! 

Business response:

Thank you so much for your positive review, Laura. I'm thrilled to hear that you found the loan process pleasant and that you enjoyed working with me. Your feedback means a lot, and I'm glad I could make your experience with Mutual of Omaha Mortgage a great one. Don't hesitate to get in touch if you need any further assistance.