SCW - Asheville, NC

Tom A 

on BBB

4 months ago

Security Camera Warehouse has the best service Ive ever encountered. Ive been with them since 2015 and they have always taken care of any & all issues, most of issues were not their problem. It didnt matter. They were knowledgeable, prompt, and courteous. In this day and age, its rare to find a company like this. Thank you to all of them. 

Phil S 

on BBB

9 months ago

SCW has the best customer service. Everyone I spoke with was either knowledgeable about the issues I was having, or routed me to the correct person. Their camera products are also top-notch. 

Keith L 

on BBB

9 months ago

Very professional and courteous. Fair pricing, excellent service and delivery. Always my go to company for security systems. 

Bryan P 

on BBB

11 months ago

The expertise in camera system is second to none. I appreciate the professionalism and responsiveness of both the sale staff as well as the support. It is nice to be able to communicate with people directly without a language or dialect barrier that you often encounter with other tech companies that don't have their own support staff. I use SCW camera and NVR products exclusively based on the thought process and innovation they put into their product line. We find it to be extremely stable and know they are always considerin... read more

Mark C 

on BBB

a year ago

I have been purchasing equipment for industrial and personal use from SCW for 6-7 years. Equipment quality is excellent as I have never had any kind of equipment failure in the 6 or so years. I have had a couple technical problems that I could not resolve with my 40 years of industrial electronic experience. I called SCW Tech Support for help. The one issue I was having took over an hour of phone time to eventually resolve. Not once did the person try to abandon me with some excuse to get me to go away. Even after the hour p... read more

Thomas G 

on BBB

a year ago

They were the most professional and informative security camera provider on the web. I explored two other providers and neither had any kind of professional follow up or ability to answer questions. SCW didn't want to discuss my order until I had set up an appointment with their tech installer to be sure that I was looking at the correct equipment. It ended up that I was able to cover two areas with one camera and that saved me money and time. Their pricing was fair and delivery was fast. The real test was after I set up and... read more

Mar B 

on BBB

a year ago

Ive purchased equipment from SCW several times and they continue to be my first choice for all of my security camera needs. I recommend them to all of my friends, family and anyone who asks. Whenever Ive had a question theyve always provided me with outstanding service and support. The staff are friendly and knowledgeable. I never felt pressured or like they were just trying to sell me a bunch of equipment, but rather I felt they went out of their way to support my needs and understand my project before making any recommenda... read more

Miguel D 

on BBB

a year ago

Outstanding products and customer support. Website has very helpful information about every aspect of their security cameras, systems, and many technical explanations. Willing to help customer rapidly with any problem. Extremely pleased with SCW. Even gave me an recently expired discount on new camera, and threw in in the mounting box for free since the new camera didn't fit existing box. Can't go wrong with SCW! 

GAR P 

on BBB

a year ago

Support service has always been first class. They are quick to respond, and make sure all issues are resolved.I've come across no other company that provides better customer service than **********************.