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SecurCare Self Storage
- Self Storage
- Riverside, CA
About this business
Location details
395 Iowa Ave, Riverside, CA, 92507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Tweakers living in units Manager nowhere to be found She left the property left a drunk guy in charge that had codes and access to everything but held us inside trying to get out Corporate couldn't get ahold of on site manager People doing drugs inside units as you drive by them I've never been to a storage place like this one If I could give no stars I would
Business response:
We're disappointed to hear about your experience. Please excuse any inconvenience. Please contact us at (951) 355-2029 to discuss this further.
I got a letter of termination ten days before my due date with no explanation of why. Terrible customer service
Business response:
We take your feedback seriously. Please contact us at (951) 355-2029 to discuss this matter further.
My unit was burglarized and my property was taken I'm a long time tenant and never had a problem until last week when I went to get my A/C out my key wouldn't fit in the lock it so happen they changed my lock , after I was able to cut the lock myself upon opening my unit this is when I noticed all my value expensive possessions were gone....only a few blankets were left..DONT STORE YOUR PROPERTY HERE
Business response:
Joann, We acknowledge your feedback regarding your recent experience and are deeply saddened to learn of these events. We partner with local law enforcement if something of this nature occurs and would like to connect to ensure your concerns are handled appropriately. To facilitate a thorough review, please give us a call to speak with a storage specialist and provide further details or if you prefer, you may do so via email at customerservice@nsastorage.com. Your input is valuable as we strive for continuous improvement and... read more
i'm telling you this place is infested with mice and they are not doing anything about it. My storage unit is clean has no food in it and there's always mice in it and they won't con tact a manager for me. It's horrible other residents have said the same thing they just don't go on yelp, but maybe they should and I will make sure I tell them to go on yelp because this place is infested with mice and they won't do anything about it.
This service has an infestation of mice and they won't do anything about it they are mice everywhere all in the units all over the units and they don't do anything
Business response:
Dear Desa, We apologize for the inconvenience this may have caused. Our pest control vendor ensures proper routine service to our facility and does their best to mitigate any issues that may arise. Additionally, we ask to that you please refer to your Tenant Protection Plan and get in touch with our staff. If you have any questions or concerns, please contact our staff at StorAmerica Riverside Iowa. Thank you for storing at StorAmerica Riverside Iowa. Regards, Management.
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.5 star rating with 256 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 8:00 p.m.