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SecurCare Self Storage

4.5

About this business

Location details

395 Iowa Ave, Riverside, CA, 92507, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.5241 reviews
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Joann F.'s profile image
Joann F. 
rating
5 months ago

My unit was burglarized and my property was taken I'm a long time tenant and never had a problem until last week when I went to get my A/C out my key wouldn't fit in the lock it so happen they changed my lock , after I was able to cut the lock myself upon opening my unit this is when I noticed all my value expensive possessions were gone....only a few blankets were left..DONT STORE YOUR PROPERTY HERE 

Business response:

Joann, We acknowledge your feedback regarding your recent experience and are deeply saddened to learn of these events. We partner with local law enforcement if something of this nature occurs and would like to connect to ensure your concerns are handled appropriately. To facilitate a thorough review, please give us a call to speak with a storage specialist and provide further details or if you prefer, you may do so via email at customerservice@nsastorage.com. Your input is valuable as we strive for continuous improvement and... read more

Desa R.'s profile image
Desa R. 
rating
2 years ago

i'm telling you this place is infested with mice and they are not doing anything about it. My storage unit is clean has no food in it and there's always mice in it and they won't con tact a manager for me. It's horrible other residents have said the same thing they just don't go on yelp, but maybe they should and I will make sure I tell them to go on yelp because this place is infested with mice and they won't do anything about it. 

Desa R.'s profile image
Desa R. 
rating
2 years ago

This service has an infestation of mice and they won't do anything about it they are mice everywhere all in the units all over the units and they don't do anything 

Business response:

Dear Desa, We apologize for the inconvenience this may have caused. Our pest control vendor ensures proper routine service to our facility and does their best to mitigate any issues that may arise. Additionally, we ask to that you please refer to your Tenant Protection Plan and get in touch with our staff. If you have any questions or concerns, please contact our staff at StorAmerica Riverside Iowa. Thank you for storing at StorAmerica Riverside Iowa. Regards, Management. 

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 4.5 star rating with 241 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is open now. It will close at 8:00 p.m.