SecurCare Self Storage

Mercedes N. 

on Yelp

2 years ago

My storage was broken into July 01 didn't get a call until July 28. All managers Heather Yuri & Martha didn't help resolve or take accountability for my lost. The vp took off the entry locks & the person who broke in did it twice before he was caught by the agent who worked there. Don't ever get a storage here they think it's a game I'm going to the highest level of complaints on them 

Carla W. 

on Yelp

6 years ago

As many others have stated the rat infestation is beyond anything I've ever seen. I lost over 2/3rds of all my belongings because of it. When brought to the managers attention they denied knowing there was an issue but someone had been putting out rat poison. I had rat pee and poop on top of my appliances and all through my boxes it's beyond disgusting! Think twice before renting here there is no recourse and they offer no sort of compensation even though they know there's a huge problem. If you currently have items there I'... read more

Alisha C. 

on Yelp

6 years ago

If negative stars were a thing, they would earn about 10 thousand as that is the amount in dollars of ruined property their rat infested storage units have caused. And when confronted to the problem, they either ignore it or tell you that they either don't have rats or that they have traps set out. Not once have they offered any refunds or offer to cover the cost of property loss. This place sucks and no one should store anything with them unless you are cool with finding all your stuff chewed up, peed and pooped on and find... read more

Allie C. 

on Yelp

6 years ago

If it were possible to give them negative stars, I'd give them a thousand, or more accurately 10 thousand as that only touches part of the damage done to my belongings that the rat infested storage unit has caused. We would have never even have known about the rats if not for them raising the rent over $100 more than we were originally paying. We decided to take our belongings to a much nicer and less expensive facility. Upon opening our unit, we find most of our antique books, stuffed animals, vintage records, expensive clo... read more

Paula G. 

on Yelp

6 years ago

Melinda store manager very rude. When you talk to her she talks over you. Unbelievable. 

Jessica M. 

on Yelp

10 years ago

If I could put 0 stars I would. Ricardo one of the employees there is completely unfit and the company itself is horrible. Literally had our entire life stolen from the storage in the middle of moving and they said they couldn't help us at all. Not even with the video cameras, coincidentally the cameras could see "all the other storage spaces but ours". Just horrible.