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Selwood House Care Home
- Assisted Living Facilities
- Dorchester
About this business
Location details
Chestnut Road, Dorchester, DT2 9FN, United Kingdom
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Mum has taken a little while to settle in to her new home and , as with any new situation, there have been one or two bumps in the road. However, all the staff are keen to provide a warm, caring environment for the residents and any issues or queries are dealt with promptly. Whenever I pop in to see Mum I am always greeted warmly and it is lovely to see how kind and cheerful the staff are in their interactions with her. I can honestly say that it is a pleasure to visit Mum here as there is such a welcoming atmosphere. She ha... read more
Business response:
Thank you for your review. Your experience and opinions mean so much for us to make sure we are always meeting the needs of not just our residents, but our relatives too.
I absolutely love this care home in Dorset. It feels modern, safe, clean and peaceful. The grounds are beautiful and the home always feels so welcoming and well presented. It has a sense of home and a happy, bright place to be thanks to the staff who are always so friendly, kind and caring. Exactly the kind of place you want to be cared for when needed, it certainly gives me peace of mind that my relative is being well cared for. The staff always go above and beyond to make us feel welcomed to visit and put some lovely event... read more
Business response:
We really appreciate your time to review our lovely home. Thank you for your kind words. We really do cherish our residents and our home.
Selwood House Care Home is so welcoming and has such a homely feel. The staff are so friendly and helpful. There are no set visiting times and whatever time of day you go, you are always made to feel welcome. The layout has been very well thought out and the home has such a lovely garden. The whole place is always super clean and tidy. The food is amazing, we had a lovely family belated 80th birthday meal for my mum in the private dining area, made extra special by one of the staff who was the best host ever bringing us serv... read more
Business response:
Thank you for such a heart felt review. We are so grateful to be able to be the supportive home and loving 'family-like' network for your mum. She is such a delight to have here at Selwood and we look forward to an exciting year of events and activities with her.
I've visited my aunt on a number of occasions during the past few months and I've been so happy knowing that she is in good hands. The staff are lovely and during the Christmas period, they made a lovely effort to make the place festive and put on little events. My aunt seems very happy there and she has said it's a 5 star experience, therefore I can only recommend to others.
Business response:
We are delighted to hear that you are able to have such lovely visits with your aunt whilst she is with us. Thank you for your kind review.
We needed somewhere for Mum to stay whilst we went on a holiday that wasn't suitable for her abilities. From the first contact to the final goodbye all the staff were kind, welcoming, enthusiastic and caring of Mum. Her birthday was celebrated in style and we were able to celebrate a family occasion with her in their special dining room before we went away. Mum regularly refers to her 'hotel stay' in the most loving of terms. Thoroughly recommend
Business response:
Thank you so much for such a lovely review. We were so happy to be able to look after your mum whilst you were able to enjoy such a great holiday. We cannot wait to have her back.
Wonderful surroundings, bedrooms large and are well appointed, decor bright and modern, and general eating and lounge areas welcoming and easy to manoeuvre if you have disabilities. The staff caring and friendly, but not always available. Personal care sometimes lacking and communication about what is needed for your loved one sadly lacking (shaving). Good range of activities and hobbies if desired.
Business response:
Thank you for your kind review. We really do appreciate your comments and continue to grow and improve daily, to make Selwood the very best care home it can be for our residents.
My husband has been a resident for three periods of respite and is now a permanent resident at Selwood House. The staff are professional, caring, and understanding. The home has a peaceful atmosphere where the residents are given individual care and attention.
Business response:
Thank you for such a lovely review. We are so happy you love Selwood as much as we do.
Selwood is an incredible care home, we looked in several areas close to where Mum lived and where we live but nothing quite fitted Mum's needs, requirements, and expectations. Since August Mum has become very settled and no longer is constantly wanting to go home. The Selwood staff from the admin to the carer's have been truly fantastic and are amazing with my mum. I would highly recommend Selwood to anyone.
Business response:
We are so thrilled to hear such a lovely review. Your mum really is a very special part of the Selwood Family. Thank you very much. Team Selwood.
I have visited a friend at Selwood several times now and it's obvious that she is very well looked after . It's a beautiful home and the staff are so friendly and helpful . She enjoys all the activity days whether they are at the home or out and about . I will definitely be recommending Selwood in the future
Frequently asked questions about Selwood House Care Home
How is Selwood House Care Home rated?
Selwood House Care Home has a 4.9 star rating with 25 reviews.
When is Selwood House Care Home open?
Selwood House Care Home is open now. It is open 24/7.