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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Pamela was very helpful - explained the work that was to be done. She also gave me a good estimate of how long it would take.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Friendly, fast and efficient service.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
The service was great and very helpful. I will be back for my next service. My Service Manager treated me well with excellent work on my vehicle
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
They made everything easy with pick up and delivery, washed car too.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I was told they had the parts for the recall. I dropped it off, and was expecting a 2-day turnaround. A month later, I got the car back. Good thing I have a backup car to drive (they knew that and maybe they put me on the bottom of the list?)
Someone is always available to help and my appointment is always on their schedule I've lived the service
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
It seemed to take a long time to get the part needed and the appointment scheduled. The problem was identified on 12/06/23. It took repeated calls to get a call back. Something seems to have changed there.
Our sales rep Vaseem was knowledgeable and easygoing throughout our long process of ordering vans from the factory.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Average to say the least. IMO with the amount spent it should have been above average. The Mechanic didn't reset the oil life nor did he or she remove the plastic cover or carpet cover they placed on the seat and rug of driver seat. Shouldn't it be put back the way it was brought in?
Business response:
We'd like the opportunity to address your concerns related to your recent visit. At your earliest convenience, please reach out to our Service Director, Jason Lakey, at 650-301-7055 to discuss this further.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,670 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.