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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I always feel like the service that I receive is top notch. It has not escaped me that going to the dealership does not always guarantee best service or best dollar value, but I do not have the impression that Serramonte Ford Service is "out to get me." But I do feel that the service that I have received warrants my return, and I do feel that some of the service managers recognize me as a return customer, and I their greetings are warm and genuine. I will continue to bring my Ford vehicles to them for all of my car service n... read more
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Excellent service team, professional, and great communications
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
The Serramonte Fleet Service team is always great! Brian was very communicative and kept me updated on the work being done and options available, and the Service Team answered all my questions and concerns. Highly recommended!
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
prompt and friendly service. Car was serviced and returned before promised time. Very efficient and helpful service interaction.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
I already submitted a review. Please check your records -
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
It was a great experience. Anthony was quick and awesome.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Excellent experience, Gema was very helpful and a great salesperson.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Great service rep, service done to specs...will return but pricing has become too aggressive. Nearly 400 dollars for a routine oil filter tire rotation and wipers with inspection is even for a dealership about 25% higher than warranted. Also note that the website estimates are lower than the estimates when you go in...$149 became $179. So Serramonte would suggest you review your numbers, In any case I still feel better going to this dealer for a hybrid service than I would outside. Thanks
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
My vehicle was delivered to my house. It was looking mighty clean and detailed. My original problem was fixed in three days.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,308 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.