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Our team offers quality restoration services in Saginaw, Bay City, Frankenmuth, Essexville, Bridgeport, Zilwaukee, and the surrounding communities. Our trained project managers and technicians specialize in fire damage restoration, water damage restoration, mold remediation, decontamination, biohazard cleanup, and emergency storm damage restoration services. Our team is certified in structural drying, water damage restoration, fire and smoke damage restoration, odor control, carpet cleaning, and applied microbial remediation... read more
6750 Monroe Blvd, Taylor, MI, 48180, United States
Get directionsAfter a disastrous house fire/major smoke damage to my parents’ home, Garden City, Michigan, on February 6th, 2021, the insurance company recommend and arranged for Servpro to stabilize and mitigate our house. My first call was to Servpro customer service call center and they contacted the Servpro Westland/West Garden City location, where Justin Dahl called me back within the hour after making contact. After describing what I believe the damage was going to be, within a couple of hours he had his team out to start the stabi... read more
Business response:
Thanks for the kind review Mike! We're glad our team was able to help your parents during their fire disaster. Our team loves helping those in our community. Thanks for choosing SERVPRO!
We had a small fire but quite a bit is smoke damage. Upon first call they had someone out on a Saturday evening within 3 hours. Then Shannon came out on Monday and by Wednesday, Marrianne and her team came out and busted butt in cleaning soot up. They have been keeping me well informed and keeping me from going nuts over all of this. Communication is great and they are working well with school schedules. I highly recommend having Servpro of Romulus do your restoration work. Highly recommend Marrianne and her team!! Thank you... read more
Business response:
Donna, thank you for your kind words towards our team and services. We are glad to be able to assist you during your time of need. Shanndon, Marrianne, and the crew will be recognized for their hard work. Wishing you the very best :)
Justin, Chris and Walter were great! They’ve been very professional from the first time we met. Spent the next few weeks dealing with them on a daily basis while they put my home back together. Communication was easy and pleasant. I highly recommend these guys! Keep up the great work! update: see below This saddens me that I will have to change my previous review. The cleanup crew was great, dealing with Justin, the actual Project Manager, was a nightmare. First, he, or whoever he blamed (at the time he was blaming my asso... read more
Business response:
Ramsey--Thank you so much for your kind words! We are glad you were happy with our services and staff. Justin, Chris, and Walter will be recognized for their hard work. Please let us know if we can help you in the future. Wishing you the very best :)
During a trying time for everyone, Justin and everyone we met connected with this job were courteous and professional. Questions we had were answered (sometimes more than once) throughout the job and could always be reached with a phone call. The final product was great looking!! I would definitely recommend Servpro. It’s all the people we met who worked on our job that make this company great!!!
Business response:
Hi Patricia! Thank you for the kind words. We are so happy that you had a great experience with our team and honored that you chose SERVPRO during these trying times. We will be sure to recognize Justin and the crew for their hard work. Wishing you the very best 😊
Wow wow wow!!! LOVE servepro!! We just had our refrigerator line burst open in the middle of the night and spray water all over our newly and completely remodeled kitchen AND flooded our basement. We had only just moved into our home and our basement was full of our belongs we havent yet unpacked. Jake and his team were very quick to arrive on the scene. Jake was exceptionally sympathetic, kind, knowledgeable, and professional. We are genuinely impressed by his customer service! We have not yet completed the full extent of... read more
Business response:
We're happy you had a positive experience with our team! Thank you for choosing SERVPRO!
We recently had a suicide take place in our home. Not knowing what to do, we called Servpro. Im so glad we did! A team was here promptly to deal with the biohazardous situation & clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you Mike G., Marc, Tim & John! You all made a huge impact & difference during this difficult time!
Business response:
Thank you for trusting us with our services when it was needed.
Business response:
Thank you for the recommendation!
SERVPRO of Romulus/Taylor has a 5 star rating with 226 reviews.
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