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Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville
- Mortgage Lenders
- Hendersonville, TN
About this business
Location details
132 Maple Row Blvd, Suite 620, Hendersonville, TN, 37075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Primary Residential Mortgage, Inc.
Our original loan went very smoothly so I can back for the refi. Too many glitches in this process. Particularly the mix-up with what date the mobile notary should have used on Chuck's docs. Very disappointing. Denise
Business response:
Hi Jessica, Thank you so much for your kind words and fantastic rating! I'm thrilled to hear that you had a positive experience with my team at Primary Residential Mortgage, Inc. We strive to make the loan process as smooth as possible and keep our clients informed every step of the way. Your recommendation means a lot to us. Looking forward to assisting you with any future financial needs. Thanks again, Steve Wilcox
Verified by Primary Residential Mortgage, Inc.
Communication wasn’t the best and his attitude kind of sucked
Verified by Primary Residential Mortgage, Inc.
It was an awesome experience.
Verified by Primary Residential Mortgage, Inc.
Shaun and his people were Great! But not too happy with the service from the corporate office in Utah. They mail out statements on the 18th and if the 18th falls on the weekend it gets mailed the following Monday. Don’t you think it’s kind of hard to receive the statement by around the 25th and turn around and send a payment back by the 1st of the month from NAshville to Utah???? Especially when your is due on the 1st. . Doesn’t really make sense. .🙄🙄 If you you feel like contacting me feel free
Verified by Primary Residential Mortgage, Inc.
I don't have any
Business response:
I'm delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Susan. Your feedback and satisfaction are very important to us. It was a pleasure assisting you, and I aim to continue providing quick responses in the future. Thank you for your excellent rating and kind words.
Verified by Primary Residential Mortgage, Inc.
I don't have any
Verified by Primary Residential Mortgage, Inc.
I would have like to have seen more initiative to get a better rate after locokonh in due to “anticipated rising rates” based on experts. I initiated the request and believe it wouldn’t have been lowered had I not. I wanted to pay an additional cash payment down roughly 3 days before closing. I would have liked to have had a more transparent explanation giving me the choice to pay more and possibly delay closing or not. Instead I was informed my request would not be allowed by the gov’t.
Verified by Primary Residential Mortgage, Inc.
Shaun and his staff make my mortgage payments pain free; at least as pain free as a mortgage payment can be. Har har.
Verified by Primary Residential Mortgage, Inc.
Didn't go over paperwork in detail just had me sign
Frequently asked questions about Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville
How is Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville rated?
Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville has a 4.9 star rating with 704 reviews.
When is Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville open?
Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville is closed now. It will open at 9:00 a.m.