Shenstone Court Care Home

4.5

Assisted Living Facilities
Halesowen

About this business

Wellness Assisted Living Facilities

Location details

1 Somers Road, Halesowen, B62 8EN, United Kingdom

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4.522 reviews

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J B

a year ago

Mum was safely cared for which enabled me to enjoy my holiday without worry for her wellbeing. She was treated with respect and humour and always seen as an individual with her own interests, likes and dislikes. Oh, yes and they made a great cup of tea!

Business response:

Thank you for your lovely review. We truly appreciate you taking the time to write your comments, your feedback will be shared with the staff team. It was our pleasure to care for your mum and knowing that you had a worry-free holiday is heartwarming.

E M

a year ago

As soon as I walked through the door, I knew this was the place for my Mum. The staff are friendly as if I have known them for years. I was kept informed all the way to when my Mum moved in. It's made easy for me. Definitely will recommend it.

Business response:

Thank you for leaving a review for Shenstone Court Care Home. Your comments and feedback are truly appreciated by all the staff team. Warm regards.

J W

a year ago

My mum came to Shenstone Court in August after a stay in hospital. Mum has Pulmonary Fibrosis so she is on permanent oxygen. The stay was an initial 2-week respite stay but Mum very quickly felt at home and realised the level of care she now requires. We cannot praise the care highly enough- truly superb. The carers have all made such huge efforts to welcome Mum, care for her needs both emotionally and physically, and get to know her on a personal level. This is so important to Mum. They chat with her and share their own liv... read more

Christine R

a year ago

Very friendly staff, good food. Excellent care is provided to all residents. Encourage residents to join in activities to help them just to being in care.

Business response:

Thank you for leaving your review for Shenstone Court Care Home. Your kind words and positive feedback will be shared with the staff team. It's our pleasure to have your sister as part of the Shenstone Court family.

Adam B

a year ago

Beautiful surroundings, like being on an expensive cruise. Excellent food, staff are very helpful and very friendly. A real home from home. Highly recommended. If you're looking for luxury you won't be disappointed.

Business response:

Thank you for taking the time to write a review for Shenstone Court Care Home. Your kind words and feedback is appreciated and will be shared with the staff team.

David C

a year ago

My Mother came here for respite care and I can only say that everything was excellent from start the finish. The team are all incredibly friendly and professional. The building is well thought out and immaculately kept and the little touches make it feel like home. The food was great and nothing was too much trouble if something different was wanted. The biggest thing for me was how they treated each resident as an individual, each with their own story We were sad to say goodbye. Thank you team - we hope to be back soon.

Business response:

Thank you for taking the time to leave your review for Shenstone Court Care Home. Your kind words and feedback are truly appreciated and valued. It was a pleasure to care for your mother during her respite stay and you are all welcome back when the need arises. Warmest regards.