Shinfield View Care Home

4.9

Assisted Living Facilities
Reading, ENG

About this business

Wellness Assisted Living Facilities

Location details

Hall School Grn Shinfield, School Grn, Reading, ENG, RG2 9EH, United Kingdom

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4.9255 reviews

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Pauline W

8 years ago

I really do not know how my dad felt about Shinfield View, due to the deterioration of his mind. I can only say that when we arrived, I had to ask for help to take his personal effects to his room. We were asked if we would like a drink, then left in his room. I then decided that no one was coming so we went to the bar and dining area. After a while, we managed to get a drink and asked if we would like lunch. I then had been with my dad for an hour and a half and when lunch came, I had been with my dad for 2 hours. I had to... read more

Bruce K

8 years ago

The carers and activities staff are lovely and helpful. The environment is attractive and welcoming. But relatives considering placing family members with dementia here need to be aware that the manager will "move you out" promptly if your relative's condition deteriorates, and this may include leaving them in hospital. This happened to my mother-in-law less than two weeks after the manager asked her to become a permanent resident so it was quite a shock to the family. This was not related to "nursing" needs either.

Business response:

Any move out of a care home can be a distressing time. As a home we do our very best to conduct a thorough assessment of anyone's needs covering as much as we can before any admission, to ensure that we can meet their needs and provide a home for life where possible. Unfortunately, there is only so much information you can gather in one assessment and when a resident is admitted into the home it can be proven to be different. We are pleased to say that within the whole care group this has happened only a handful of times and... read more