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Shinfield View Care Home
- Assisted Living Facilities
- Reading, ENG
About this business
Location details
Hall School Grn Shinfield, School Grn, Reading, ENG, RG2 9EH, United Kingdom
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We have never known such a well equipped, furnished and welcoming place. Nothing is too much trouble for the staff, and the overall attitude to residents and visitors is excellent.
Business response:
Thank you for your very positive feed back
My father-in-law was transferred from optional to Shinfield View. On arrival to the home we were made so welcome, we might as well have been royalty! The staff went out of their way to make my father-in-law and myself welcome. The patience, sensitivity and understanding shown by the team was excellent and continues. At 96 years old he really doesn't want to do much any more, however he is always included and his wishes respected. I am very happy with this care home.
Business response:
We are so pleased that you feel happy with the care our team provide and give to your loved one. Thank you so much for taking the time in providing us with such positive feed back.
Stay was very enjoyable, staff were excellent, helpful and pleasant at all times. The food was of a high standard, pleasantly displayed and tasty. Drinks were easily available and varied. The bed was comfortable and the decor of the home very tasteful. Many things to praise and nothing to mark down.
Business response:
All our staff work very hard and I am so pleased you are happy with all parts of the environment and service that we offer.
Residents and guests are made to feel very welcome. Accommodation is of a high quality as are staff, food and entertainment for residents. Family and friends are encouraged to join residents for meals, drinks and entertainment, all at no additional cost. Would thoroughly recommend Shinfield View for respite and full residency care.
Business response:
Thank you for taking the time in providing this feedback. We are extremely pleased that you note the excellent care, food and you are enjoying what we have to offer as well as your loved one.
The home is exceptional in every way. The rooms and all the communal areas are tastefully decorated and beautifully clean. All the staff are wonderful and nothing is too much trouble for them. I feel very happy to leave my mum after visiting knowing she is well looked after and cared for. I would not hesitate to recommend this home.
The premises are immaculate with great patient care. Staff are extremely helpful and show a great level of care for the residents. Accommodation is superb with good sized rooms and the food served is exceptional.
Business response:
Thank you very much for taking the time in providing this very positive feedback.
My wife and I have been fortunate enough to have travelled quite widely and to have stayed in fine hotels in various parts of the world. Shinfield View is not a hotel of course, it is more than that. It is a care home in fine luxury and a most beautifully decorated, modern building. The standard of care that they provide is first class. The cuisine it offers is excellent. The real jewel in it's crown is however the staff. Without exception, every member of the team that we have met has been most welcoming, courteous, kind an... read more
Business response:
Thank you very much for your kind feed back. I am so pleased that you not only enjoy the environment that Shinfield View has to offer, but our wonderful team of staff who without we could not provide the care and service we do.
We found Shinfield View 4 days after it opened. My nan had been in hospital for 2.5 months and was being discharged. Nan no longer could live alone after her stroke. We had viewed a number of care homes and Shinfield View was by far the best. Obviously it is brand new but it is decorated tastefully. The communal areas and bedrooms are light and spacious. It is extremely clean which is something nan values. All the staff are wonderful with nan and treat her with respect and care. They are also great with the family at a hard ... read more
Business response:
We are oh so aware that leaving your loved one with us is a very hard thing to do and we are so proud that your experience has been a good one and that you all are made so welcome. Thank you for your kind comments.
Looking for a care home for a loved one is a very emotional process. As soon as we stepped into Shinfield View we were greeted by the manager and several staff, who made us feel very welcome. The building is light, luxuriously furnished and decorated with a number of communal areas which are delightful. The manager showed us around and was justly proud of her wonderful home. The home offers a number of facilities for the comfort, enjoyment and enrichment of residents and their families. Just a few days after entering the hom... read more
Business response:
Your comments truly reflect what we aim to achieve, so thank you for taking the time in providing us with your feed back.
Frequently asked questions about Shinfield View Care Home
How is Shinfield View Care Home rated?
Shinfield View Care Home has a 4.9 star rating with 256 reviews.
When is Shinfield View Care Home open?
Shinfield View Care Home is open now. It is open 24/7.