Shinfield View Care Home

4.9

Assisted Living Facilities
Reading, ENG

About this business

Wellness Assisted Living Facilities

Location details

Hall School Grn Shinfield, School Grn, Reading, ENG, RG2 9EH, United Kingdom

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4.9255 reviews

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Jane L

9 years ago

The home is exceptional in every way. The rooms and all the communal areas are tastefully decorated and beautifully clean. All the staff are wonderful and nothing is too much trouble for them. I feel very happy to leave my mum after visiting knowing she is well looked after and cared for. I would not hesitate to recommend this home.

David B

9 years ago

The premises are immaculate with great patient care. Staff are extremely helpful and show a great level of care for the residents. Accommodation is superb with good sized rooms and the food served is exceptional.

Business response:

Thank you very much for taking the time in providing this very positive feedback.

Frederick D

9 years ago

My wife and I have been fortunate enough to have travelled quite widely and to have stayed in fine hotels in various parts of the world. Shinfield View is not a hotel of course, it is more than that. It is a care home in fine luxury and a most beautifully decorated, modern building. The standard of care that they provide is first class. The cuisine it offers is excellent. The real jewel in it's crown is however the staff. Without exception, every member of the team that we have met has been most welcoming, courteous, kind an... read more

Business response:

Thank you very much for your kind feed back. I am so pleased that you not only enjoy the environment that Shinfield View has to offer, but our wonderful team of staff who without we could not provide the care and service we do.

Vicky D

9 years ago

We found Shinfield View 4 days after it opened. My nan had been in hospital for 2.5 months and was being discharged. Nan no longer could live alone after her stroke. We had viewed a number of care homes and Shinfield View was by far the best. Obviously it is brand new but it is decorated tastefully. The communal areas and bedrooms are light and spacious. It is extremely clean which is something nan values. All the staff are wonderful with nan and treat her with respect and care. They are also great with the family at a hard ... read more

Business response:

We are oh so aware that leaving your loved one with us is a very hard thing to do and we are so proud that your experience has been a good one and that you all are made so welcome. Thank you for your kind comments.

Catherine D

9 years ago

Looking for a care home for a loved one is a very emotional process. As soon as we stepped into Shinfield View we were greeted by the manager and several staff, who made us feel very welcome. The building is light, luxuriously furnished and decorated with a number of communal areas which are delightful. The manager showed us around and was justly proud of her wonderful home. The home offers a number of facilities for the comfort, enjoyment and enrichment of residents and their families. Just a few days after entering the hom... read more

Business response:

Your comments truly reflect what we aim to achieve, so thank you for taking the time in providing us with your feed back.

Doreen P

9 years ago

I want to come back. The care and support can't be faulted. Given the choice between here and a five star hotel I would choose here. Reassuring to see someone you care for being so well cared for.

Business response:

Thank you for taking time in submitting this review, it is extremely important that we are able to measure the service we are providing through reviews like yours.

Michael L

9 years ago

The home is luxurious with good facilities and you can dine with your relatives free of charge and even get a complimentary glass of wine. They are making a big effort to make you feel welcome even having social events to entertain guests and their relatives and friends. I cannot make any negative comments. I hope they keep up the good work. Also the visitors car park is good and the place does not feel like an institution.

Business response:

Thank you so much for your very positive feedback. Our aim is to give residents, their family and friends a varied entertainment schedule with the facilities that encourage people to want to stay with us and visit longer. We feel that having family and friends around us is what gives us a sense happiness in life. Having the Bistro, cinema, private dining facilities and the events that we do all free of charge to friends and family and all-inclusive to the residents, assists us in ensuring we are a place that people want go,... read more

Karen H

9 years ago

Shinfield View has only just opened but I have no doubt they will be full in no time. So warm and welcoming. I was looking for respite care for my mother and they have gone out of their way to help. The home is beautiful with wonderful rooms and tasteful decorations and friendly staff. The thing that struck me most of all was the respect shown to people, both visitors and the residents. I have visited several homes in my quest for respite and the standards vary so much, Shinfield View is the best by far!

Business response:

Thank you so much for taking the time to write such a lovely review. We are so pleased you feel our team have made you welcome, because it's important that not just the people who live with us but their friends and family feel at home.

G F

6 years ago

I opted to have meals in my room but from ordering my meal to actually receiving it, could be up to one hour, three times my desert course didn't arrive. My evening meal before returning home the next day didn't even arrive. I managed to contact a member of staff and she came back with 3 small tired-looking sandwiches and a yoghurt. She said the kitchen was closed.