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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I am extremely satisfied with the service agent Austin who helped me out with service for my Odyssey and also quality of work at showcase honda. However, it couldve been five stars if they did not charge me for loaner car which I thought was complimentary given the fact I was doing a $1800 worth service thatI did this time.
Business response:
We are grateful for your positive feedback about your service experience with your Odyssey. It's wonderful to hear that you were extremely satisfied with the quality of work provided and the helpful service you received.
They did above and beyond work. Appreciate that they let me know what other problem areas my car may have.
Business response:
Thanks for taking the time to share your experience with us. We're delighted to hear that our team went above and beyond to take care of your vehicle. It means a lot to know that you appreciated our thorough approach in identifying potential issues with your car.
Overall exemplary customer service, beginning with scheduling, vehicle service, and all questions answered. Frederico, on site, was very helpful. I had a number of questions and needed some refresher training on my new car and he spent all the time that I needed to help me feel comfortable. Great job!
Business response:
Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that you received outstanding service from the moment you scheduled your appointment through the completion of your vehicle service. It brings us great joy to know that all your questions were thoroughly addressed and that you felt well taken care of throughout the entire process.
Richard York was very helpful. Needs and concerns were addressed.
I received really great service. The vehicle was returned sooner than I expected and to my surprise, it had also been washed. I noticed that it performed much better after the service.
Business response:
We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that we were able to complete the work on your vehicle ahead of schedule and that you noticed the improved performance afterward.
Cassie is always so great to me! She always breaks everything down for me and lets me know what needs to be done now or can wait! And every time I always have a concern with something she doesn't hesitate to get it checked for me! It's the reason why I always drive from Mesa to up there! With any small or big thing I know she will take care of me while I'm there!
Business response:
We are elated to hear about your wonderful experience with our service team! It's fantastic to know that you receive such thorough explanations about your vehicle's needs and that priorities are clearly communicated to help you make informed decisions.
My assigned technican Austin was great!
Business response:
We greatly appreciate your positive feedback about your service experience. It's wonderful to hear that your assigned technician provided such excellent care during your visit. Our team members take great pride in delivering quality service, and knowing that you had a great experience with your technician really makes our day.
Good job the gentleman who assisted me was very helpful. I appreciate his service.
Business response:
We are elated to hear about your positive experience at Showcase Honda. Your kind words about the helpful service you received mean so much to our team. We truly value customers like you who take the time to recognize exceptional assistance.
Liked that car was finished as told it would be. Friendly and professional staff.
Business response:
We are delighted to hear that your vehicle was completed on schedule as promised. Your satisfaction with our team's friendly and professional approach means everything to us at Showcase Honda. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Showcase Honda has a 4.4 star rating with 13,459 reviews.
Showcase Honda is closed now. It will open at 7:00 a.m.