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SHS Pest Control Corporation.
- Pest Control
- Portsmouth, RI
About this business
Location details
39 E Main Rd, Portsmouth, RI, 02871, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had an inexperienced "tech" come out to remove a bee hive. He sprayed the air around their entrance from feet away and left. Guy was terrified to even get near them. SHS refused to send someone back out to do the job properly. We still have bees in the same spot. The technician also could not correctly identify the species. He seemed to believe that small bees were wasps, and treated it as such. Perhaps an identifing species class should be taught. Avoid. They clearly don't have well trained or experienced technicians! In r... read more
Business response:
Heather, Thank you for your concern however our technician is properly trained and did the proper treatment based on the situation. He treated with a product that the wasps will drag into the nest and kill the queen, larva and the rest of the colony because he could not get to the nest to remove it. If he had treated it differently he would have driven the wasps into the building. Also your comment on yelp about SHS refusing to go back is not true. I have been in touch with Ed August who is the person in charge of hiring us ... read more
I used SHS Pest Control recently. The tech did a great job and nice guy, no fault there at all! Got the job itself done nicely. My issue is when I got the bill from the office it was a different price, as the tech said one thing and the office another. So I think you have a communication issue with techs to office. Talked to office lady who was very snotty when I asked about price difference..."does what I say matter"!....while yes it does but two people are saying different things lady. The owner was polite and finally ... read more
Business response:
TC, I'm sorry if the technician quoted a different price to you however the Customer service representative not only quoted you the proper staring price when filling out the questionnaire form, she also circled the starting price quoted to you at that time. We didn't charge you anymore than the starting price originally quoted to you. The technicians do not price the jobs as they do not know what our cost of doing business is or our overhead costs to send a truck and technician to your property. Regarding the identification... read more
Horrible company to do business with. Rather than send a tech to diagnose an infestation issue (as I requested). They made an assessment only via telephone after asking for samples to be brought to their office. They eventually made a diagnosis (we later determined an incorrect one) and booked an appointment for a treatment. Their tech never showed and the company failed to return our calls. I would suggest to avoid this business.
I had used SHS pest control for services in the past and had recommended them to many others. I recently had a problem and called them again. They did come immediately , but I was left in the middle of a problem being told "there is nothing I can do for you". I was not given all the information at the beginning and thought the initial problem was solved. When I called back to get the technician to come back to my house the office staff was rude and I was told more or less that it was my own fault for not continuing their... read more
Frequently asked questions about SHS Pest Control Corporation.
How is SHS Pest Control Corporation. rated?
SHS Pest Control Corporation. has a 4 star rating with 45 reviews.
When is SHS Pest Control Corporation. open?
SHS Pest Control Corporation. is open now. It will close at 5:00 p.m.