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Sierra at Fall Creek
- Apartments
- Humble, TX
About this business
Location details
14951 Bellows Falls Ln, Humble, TX, 77396, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:06 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter It has been kinda bumpy, but everything is working out. I had a wonderful sell’s rep.. but once I got into the apartment, so things had to be taken care of.
Business response:
Thank you for sharing your experience, Crisshonda. We are delighted that your leasing process went smoothly and your concerns are being resolved. We apologize for any inconvenience you have experienced and invite you to reach out to us any time you need assistance.
Verified Renter Quiet neighborhood. Maintenance responds with in a timely manner. I love the gym, very well maintained. staff is very courteous and helpful.
Business response:
Thelma, it is a pleasure to hear you appreciate our serene community, prompt maintenance services, and well-kept gym! We strive to deliver an attentive environment that brings peace of mind to our residents, so we are also excited to learn about your satisfaction with our team. We are happy to be of service and are glad you feel at ease in your home!
Verified Renter So far I have had a smooth process to move into my new home and I am very appreciative to staff in office being able to answer all my questions.
Business response:
Sierra, we understand the challenges of moving, so we do all we can to make the process seamless. Thank you for letting us know your transition has gone so well! Rest assured, we will continue to provide supportive service throughout your time with us. Welcome home!
Verified Renter i love living at sierra at fall creek it’s the best experience & they always have something in the office looking out for their residence , highly recommend sierra at fall creek
Business response:
Naiyah, your enthusiasm means the world to us! We are delighted that our diligence and care stand out. We are glad you're here.
Verified Renter In the beginning I was putting in more maintenance requests than I anticipated. However, overall living in this community has been great! It’s quiet and I love how management celebrates different holidays to form community amongst the residents.
Business response:
Kamari, thank you for letting us know your overall experience is worthy of five stars! We are delighted that you are enjoying our peaceful atmosphere and community events. We always appreciate feedback, so please feel welcome to reach out at any time.
Verified Renter Great hospitality when I visited this property . I am so happy I choose sierra fall creek to be my next home I give this place 5 stars and I truly recommend them
Business response:
Thank you so much! We sincerely appreciate your top-notch review for our community! It is always a pleasure to provide such exceptional service to our residents from the very beginning. Please do not hesitate to contact our leasing office if you need anything else.
Safety and parking issues It’s quiet during the day, maintenance workers do a great job tending to the property and are very punctual for work orders. If you don’t have a garage or covered parking- it’s very crowded. I believe even if you have reserved covered parking someone is in your spot. Tenants wake up to their tire/wheels stolen off their cars. Loud yelling and screaming in the middle of the night on weekends. The main gate code hasn’t changed and it’s a safety issue. The side gate only functioned a few times the enti... read more
Business response:
We appreciate your feedback and understand your concerns. We want our residents to feel comfortable in their apartment home, and we are committed to doing everything we can for our residents and community. We haven’t received any reports of issues with our gates to our leasing office recently. We’d like the opportunity to provide a detailed update on the actions taken. We encourage you to reach out to our Community Manager to ensure any concerns you may have are addressed directly, please reach out to us at (281) 458-9000.
Renter I lived in Sierra for a couple of years, the staff was great, especially Katie, the Manager and Sara, the Assistant manager, they were very professional and friendly, which made the move in easy and our stay enjoyable. I had two larger dogs, so the grounds were perfect for them to run and go for walks, the apartment was great and the parking was actually petty good for an apartment complex, I always found a space close to the door, the few maintenance issues with the apartment were addressed very quickly, the applianc... read more
Great Location! Friendly Staff! I lived at Sierra Fall Creek for 4 years and had a great experience. The location is amazing and the apartments are great and have been recently remodeled. There have been lots of amenities added in the recent months. The staff is very friendly and I found them to be honest and genuinely caring towrd their residents. If you are looking for an apartment in the northeast part of Houston I would highly suggest you start here.
Frequently asked questions about Sierra at Fall Creek
How is Sierra at Fall Creek rated?
Sierra at Fall Creek has a 3.8 star rating with 325 reviews.
When is Sierra at Fall Creek open?
Sierra at Fall Creek is open now. It will close at 5:00 p.m.