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Signature Reston Town Center Apartments
- Apartments
- Reston, VA
About this business
Location details
11850 Freedom Drive, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Couldn’t Ask For More This is the best apartment building I have ever lived in, and as a military veteran I have lived many places. The apartments are beautiful, the community is fun, and the management, maintenance, and cleaning crew are friendly, attentive, and proactive. Special shout out to Adolpho from the maintenance staff who goes out of his way to keep residents informed about maintenance requests, as well as Marcos and Lucia who are among the many that work tirelessly (and cheerfully) each day to help keep this plac... read more
Business response:
Hello there, thank you for your kind review regarding the team at Signature! We are thrilled to share this with Adolfo, Marcos and Lucia! Please let us know if there is anything else we can do to assist. - Katie Linder, General Manager
This is home Signature is located right at the center of Reston, with many restaurants nearby. Harris Teeter, Home Depot, banks and Pet Smart are also a stone throw away. There are plenty of busses that can take you to the Metro station or Uber will only cost you less than $10. The building itself is very elegant and clean. Many will easily mistaken it as a hotel rather than a residence. The staffs are very friendly, knowledgeable and super responsive. They are always happy to help. The gym is located at the very top floor, ... read more
Business response:
Hello, we are so happy to read such a great review about Signature! We agree that the community has so much to offer. If there is anything else we can do for you please don't hesitate to reach out! Thank you, Katie Linder, General Manager
The Place that Saved the Travel Nurse This place has been amazing thus far! I am a travel nurse who had to seek housing at the last second and Sophie was able to find me an apartment within my price range and with amazing views! The amenities are unbeatable and it is close to all the shops! I am going to make this home for awhile!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments about the team here at Signature! If there is anything else that we can do while living here please do not hesitate to reach out to us! -Katie Linder, General Manager
Great building with awesome staff I have really enjoyed living at the Signature since I moved in! The staff has been super helpful. Katie and the other leasing team members are always available for any questions. Also, the maintenance team is great and always says hello. One of the guys, Jose, makes it a point to say hi and give my dog some pets our way out to walk. The concierge staff is helpful as well! One night I needed help and the girl at the desk was very kind and took time to come assist me. The amenities are great a... read more
Business response:
Hi, we're happy you found our team to be so supportive during your experience here at Signature. Thank you for taking the time to share! If there is anything else that we can do while living here please do not hesitate to reach out to us! -Katie Linder, General Manager
Feels like home Signature staff are always pleasant and go above and beyond to ensure you have the best living experience. No detail is too minor or overlooked. The location is superb in the heart of Reston town center. Everything you could ever want or need is within walking distance.
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Katie Linder General Manager
Verified Renter Reston town center is a nice place to live. the building itself is difficult to live in with upkeep and leasing office Though. The elevators and trash are often not clean. The handicap doors break often and take multiple days or weeks to fix
Business response:
Thank you for your feedback. We’re glad you enjoy Reston Town Center, but we’re sorry to hear about the challenges you’ve faced. Maintaining a clean, functional building is a top priority for us, and we’d love the chance to address these issues as soon as possible. In the future, please don’t hesitate to reach out to our team directly, we’re here to help and want to resolve concerns quickly. Your experience matters to us, and we appreciate you sharing it. King regards, Susan Garcia General Manager, Signature susan.garcia@... read more
Verified Renter As a new resident, I have found Signature to be a great place to live. However, I am frustrated in the condition of the unit I was given at the time my lease began. Firstly, the water sitting in the pipes was not drained, which had to be done and left an awful smell across the apartment. Furthermore, I’m sure draining water for 45 minutes won’t be insignificant on my water bill. Second, our fridge was not working, I submitted a work order the next day in the morning and didn’t recieve a follow up until around... read more
Business response:
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. Please do let us know if there is anything we can do make it better for you. Thank you
Verified Renter Upstairs neighbors slam things on the ground at all hours of the day and night and no one seems to be able to do anything about it. People smoke in their apt and the building wont do anything about it.
Business response:
Hello, we are sorry to see your low star rating and would like to get some details about your experience. Please reach out to me directly to discuss. Sincerely, Susan Garcia General Manager, Signature at Reston Town Center 571.342.3506 | susan.garcia@bozzuto.com
Verified Renter All handicap doors are on rotate broken. Staff knows because they put signs saying they’re broken. Staff says they have tickets already created when we ask to create one. Leasing office over charged me incorrectly, tried to blame me, then insisted it was corrected - when it wasn’t. Management hasn’t given them feedback / more training
Business response:
Hi Thank you for your feedback. We apologize for the issues with the doors and the overcharging error. We will address these concerns promptly and ensure staff receives the necessary training. Thank you for your patience. Best regards, Naville Mejia Sales and Marketing Assocoiate 11850 Freedom Drive | Reston,VA 20171 (O) 571.342.3506
Frequently asked questions about Signature Reston Town Center Apartments
How is Signature Reston Town Center Apartments rated?
Signature Reston Town Center Apartments has a 4.4 star rating with 460 reviews.
When is Signature Reston Town Center Apartments open?
Signature Reston Town Center Apartments is closed now. It will open at 10:00 a.m.