(3).png)
This profile has been claimed by the business owner or representative.
Signature Ridge
- Apartments
- San Antonio, TX
About this business
Location details
3711 Medical Dr, San Antonio, TX, 78229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Beware of the leasing office, but decent place to live. Pros: - The apartment itself is great, noise level is fine, and the distance to get around the city is wonderful. - Maintenance is on-site (which can also be a con...see below). - Leasing office offers a gift wrapping station which can save you money - Gym is on site and larger than other apartment gym complexes. Cons: - Namely, the leasing office. The leasing office (specifically Adriana and Julie) is condescending and curt with responses (their immediate response to a... read more
Business response:
We're so sorry to hear you are unhappy with the Signature Ridge Apartment Homes community, and we're very concerned by your review. We'd like to make sure you enjoy a clean and comfortable home here with us, and we'd like to speak with you directly about these issues. Call us at your convenience or stop by the office so we can get more information and find a solution for you as soon as possible. We hope to hear from you soon. -Sincerely, The Team at Signature Ridge Apartment Homes
Signature Ridge Apartments Great apartment complex , super helpful staff, amazing maintenance crew and wonderful residence. Signature ridge offers great community activities weekly also is furnished with a weight room and two pools on site. The location is great, there is a ton of different shops and grocery stores nearby. Priced very fair. Difently a must look at if your apartment searching!
Signature Ridge They are remodeled and most include new appliances. Many of them also include a washer and dryer. I don't like their pet policy however, $400 deposit plus $15 monthly pet rent.
apt 1015 I've lived at signature ridge apartments for 3 years now, and I've really enjoyed them all. They are probably my favorite apartment so far. They have enough parking, which is rare here in san antonio! They have a very large property with a lot of grass and trees, great for dog walks. Now the negatives. The maintenence is ok but not stellar. They do come when they say but I think their attempt at cost effectiveness shows. They will have to come back again and again before they replace anything. They are polite though... read more
It's nice but there are roaches. Not going to sugar coat it. The area and apartments are beautiful but the sad thing is there are roaches. I feel like they really need to fumigate the whole apartment complex since it's pretty much an infestation. They charge you for pest control but you have to sign up for it weekly. In my opinion if they are charging for pest control it should definitely be done weekly without having to sign up for it all the time. This has honestly only been my main problem with the apartment. Since day 1 ... read more
Unprofessional Management/Incompetent Staff Some things you might want to consider before moving to this place (my advice: dont move): 1) No professionalism by reception/management staff: They do not respect their residents, behave rudely, and do not know how to communicate with residents. I was being yelled at by one of the leasing managers for asking a simple question like “why is the computer room printer not working and whats the issue with it”. To which she yells the problem is “you are not understanding!” I have seen m... read more
Business response:
Hello, I am not able to contact you regarding your feedback, since the review was posted anonymously. Please feel free to reach out to us at 210-615-8088 or email me directly at signatureridgeresidents@greystar.com. I look forward to hearing from you. Warmest Regards, Krystana Carrasco Resident Services Manager
I just want to know I will have water. Lived here for seven months now and the water is shut off several times a week on a weekly basis. I have gone over 24 hours before with no water, and sometimes there is no warning. When we pay for rent we pay for water, a basic human right and necessity. Half the complex is Airbnb and I am sure those visitors get reimbursements, but not the people who actually pay rent and live on the property. Staff is nice and property is clean, but that means nothing if I'm constantly having to go to... read more
Business response:
Good Morning, Thank you for taking the time to leave us this feedback. We would like the opportunity to address this situation with you directly. Please come by the leasing office at your earliest convenience or reach out to us at (210) 615-8088. Warmest Regards, Krystana Carrasco Resident Services Manager
Verified Renter Leasing staff was top notch, the security in the property is severely lacking.
Business response:
Hello, I apologize you are not satisfied with your experience at Signature Ridge thus far. I would really like to speak with you more regarding this matter. Please reach out to us at (210) 615-8088 or email me at signatureridgeresidents@greystar.com. I look forward to hearing from you. Warmest Regards, Krystana Carrasco Resident Services Manager
Verified Renter I’ve lived in 2 different apartments in signature ridge and they both had a messed up washing machine and they both had AC issues I would not recommend moving here there is always some type of issue when you first move in .
Business response:
Hello, We regret to hear that your experience with us was not a more positive one. If you would like to discuss your concerns in person, please come by the office, or you are more than welcome to email me directly at signatureridgeresidents@greystar.com. Krystana Carrasco Resident Services Manager
Frequently asked questions about Signature Ridge
How is Signature Ridge rated?
Signature Ridge has a 3.3 star rating with 678 reviews.
When is Signature Ridge open?
Signature Ridge is open now. It will close at 6:00 p.m.