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Silsbee Toyota
- Car Dealers
- Silsbee, TX
About this business
Location details
1396 TX-327, Silsbee, TX, 77656, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommended
RecommendedTracy Poland was awesome to work with! Calm, kind, not pushy and answered all of our questions. We live in Nederland and would drive to Silsbee again to buy from Tracy!
RecommendedTracy Poland at Silsbee Toyota is the best! She went out of her way to help us find the right car for us! I highly recommend talking to her if you are looking for a new car
RecommendedMy 2012 Toyota Tundra started running bad. Check engine light and maintenance light came on. Called my sells lady Tracy Poland and she connected me with service department. They got me in the next day fix the problem and got my truck back in about 4 hours. Very happy customer.....
Recommended
RecommendedI got me a new 2015 Toyota Tundra and let Toyota have my old 2003 tacoma thanks toyota silsbee and dayton goodman that was my birthday gift
Your business is only as good as your service department. I had 4 new tires mounted. I requested to keep old tires because they still had good tread for someone else. I get home, I have no valve stem caps on any tires. They didn't even bother to tell me, they cut the other tires off the rim, leaving big chunks cut out of tire seal. The used tires are absolute trash now. Why would I want to take cut up tires. I spent $1,500. I will never return to Silsbee Toyota.
I normally don’t do this, but I don’t know of any other way to get a resolution. The service has been horrible. Should’ve stayed away from this dealership from day 1 when they charged ridiculous amounts for mandatory dealer add ons such as “interior stain protection”. That’s on me though. What is not on me is the service I’ve received since purchase. Most recently, 2-27-23 took it in for an oil change. Didn’t find out until I changed the oil again myself on 8-5-23 that the drain plug was loose and had been leaking oil.... read more
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