This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
very nice rooms. very good resteraunts. self check in Kiosk where not user friendly, but the front desk clerk helped that was great. Had a issue with room when checking in to the room it was not cleaned from previous people that stayed there the night before. went to front desk told them about the room the clerk gave us a upgrade room NO extra charge. that is great service. will stay there again. we stayed on the way to California and also on the way back to Wisconsin. great place to eat,have a couple drinks go shopping and ... read more
Business response:
Thank you for your feedback, Dave. We apologize for the inconvenience you experienced with the self check-in kiosk and the cleanliness of your initial room. However, we are glad to hear that our front desk clerk was able to assist you and provide you with an upgraded room at no extra charge. We appreciate your kind words about our rooms, restaurants, and amenities. We hope to have the opportunity to welcome you back to Silver Legacy Resort & Casino in the future.
Amazing We went during a busy busy weekend there were soo many people!! THE SPA SOAKING TUB!!
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Wonderful
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
All in all we did enjoy our stay at the Silver Legacy we just might do or check our room and correct things from the sta My room was 2162, the room was clean, however it looked as if the room was only half done. I noticed we had no cups for water or coffee. We tried to call customer service but no one ever answered, we got towels from a employee cleaning a room on our floor It’s a very nice hotel. It’s clean, security is great.
Business response:
Thank you for your feedback, Gloria. We apologize for the inconvenience you experienced during your stay. We appreciate you bringing the issue with the missing cups to our attention. We will address this with our housekeeping team to ensure it doesn't happen again. We apologize for the difficulty in reaching customer service and will look into improving our response time. We're glad to hear that you found our hotel clean and that security met your expectations. We hope to have the opportunity to provide you with a better exp... read more
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 41,259 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.