This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Comfortable except for a very leaky window sill. (Heavy west wind that day that whistled through the caulking and cooled the room 531.) Room was immaculate and well appointed.
Business response:
Please excuse any inconvenience caused by the leaky window sill. We will address this issue promptly. Thank you for your feedback.
Not the best No food options and very expensive Location
Business response:
We apologize for any inconvenience regarding the lack of food options and pricing. We appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing this to our attention.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good A little bit noisy from work being done on a room below me
Business response:
We're concerned to hear about the noise from the room below you. Please accept our apologies for any inconvenience this may have caused. Thank you for bringing this to our attention.
Pleasant
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional Broken escalators after show in the Grand Ballroom Saw Wanda Sykes
Business response:
Thanks for your review, Christine. We're glad you enjoyed the show with Wanda Sykes in the Grand Ballroom. We'll make sure to address the issue with the broken escalators promptly.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good location to stay if you are going to a show here. Carpets need to be cleaned. Staff the check in desk at check in time! Check in line was very long, 1 clerk plus the self check-ins. Not sure why you wouldn't staff more at the 3:00 check in time! Took at least 20 min. in line. Friendly clerk, once I made it to his counter. The room was spacious and bed was very comfortable, pillow was lumpy though. Carpet is in need of cleaning and a deep clean in the bathroom would be good but on the surface, it was clean. We were on th... read more
Business response:
Thank you for sharing your concerns about the check-in process and cleanliness of the carpets. We will address these issues promptly. We genuinely admire your feedback and hope to improve your experience in the future.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 41,981 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.