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Silver Legacy Resort & Casino

4.1

About this business

Location details

407 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.142,141 reviews
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Daniela's profile image
Daniela 
3 years ago

Pleasant My room was very warm and ac did not adjust. Location in relation to the venue. Access to multiple locations in relative safety. Front desk was very welcoming. Steve in security was extremely helpful in locating and retrieving my insulin after I checked out. 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Carmencita's profile image
Carmencita 
3 years ago

comfortable the cigarette odor proximity to many attractions 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Silver Legacy Resort & Casino 

Bruce's profile image
Bruce 
3 years ago

Wonderful can’t wait for my next suite so I can use the tub! The rooms being right next to each other and the suite where the whole family gathered together Your new Manager was awesome, best keep him around for a long time tell him Tina Nelson’s family loved the rooms ! 

Business response:

Thank you for your spectacular review, Bruce! We are thrilled you enjoyed all that Silver Legacy Resort & Casino has to offer. We hope to welcome you for another great stay soon. 

Melissa's profile image
Melissa 
3 years ago

great it was close to the concert venue. it was clean. 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Beverly's profile image
Beverly 
3 years ago

Stay was ok but if we went back to Reno we would find somewhere else to stay. Check in was long due to the fact that there was only one clerk checking people in. They want you to use the automated check in but many people are uncomfortable using that which resulted in long lines of people checking in and unfortunately not enough staff. Pillows were extremely uncomfortable. Staff at front desk and bell desk did not know anything about the city in which they live. I asked the front desk about thermal spring spas and the clerk ... read more

Business response:

Thank you for taking the time to share your feedback regarding your experience at The ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely, 

Tim's profile image
Tim 
3 years ago

great value front desk did not know how to check me in and charge me properly due to the fact I book thru Travelocity location and it is a nice place 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Alfred's profile image
Alfred 
3 years ago

Good N/A Staff was very professional and easy check in and out 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and we are delighted to learn you fully enjoyed your visit. We value your patronage and look forward to another opportunity to welcome you again very soon! Warm regards, 

Debbie's profile image
Debbie 
3 years ago

Very Good parking good room nice comfy bed restaurants on site won at slots 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Janet's profile image
Janet 
3 years ago

Wonderful 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Frequently asked questions about Silver Legacy Resort & Casino

How is Silver Legacy Resort & Casino rated?

Silver Legacy Resort & Casino has a 4.1 star rating with 42,141 reviews. 

When is Silver Legacy Resort & Casino open?

Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.