This profile has been claimed by the business owner or representative.
SimonMed Imaging - Altamonte III
- Diagnostic Imaging
- Altamonte Springs, FL
About this business
Location details
745 Orienta Ave, #1161, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedVery clean and inviting. I arrived a few minutes early to fill out paperwork,however service was slow. I had a mammogram and waited in an ill-fitting gown for my second procedure . I was disappointed the female tech didn’t tell me who the two male techs were. The one male tech was black and had unattractive braids. Instead of watching he Fooled with his phone. So glad I turned the gown around, felt I was covered better.
Business response:
Thank you for the feedback, Penny.
RecommendedI have never met a nicer and FUN group of professionals in the medical field before attention to comfort and detail Dr. was very thorough.I would HIGHLY recommend there service.⭐⭐⭐⭐⭐
Business response:
Thank you for the positive review, Dennis!
RecommendedThe nurses and doctor are informative and caring. They were wonderful to me going through this scary time.
Business response:
Thank you for the review, Robin!
RecommendedThey are understanding with there clinics I will recommend everyone for this place!!!!
Perhaps I am the exception to the experience. My particular service and experience with SimionMed was very disappointing. My doctor's referral was NOT booked to the physician's requirements. Once this was pointed out, the same day of my appointment, from my original booked location, I was asked to drive to another location where they actually can do the requested MRI and X-Rays, per my doctor's note. They booked me as an open MRI. I was asked from the beginning of the booking process if I was claustrophobic. I always answere... read more
Business response:
Hello Gil, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
The hour and a half wait time Past appointment time. This is not the first. Waited 2 hours for MRI in January. There was no updates on why you had to wait or expected time when you might get service. Emergencies should be sent to the hospital where people expect to wait. A little more respect from the receptionist could be very helpful. Yesterday they were like wet fish from the younger ones. The older lady was very pleasant, but still gave no information about the weight. It would’ve helped if they had called ahead o... read more
Business response:
Hello Lois, thank you for taking the time to leave us a review, we strive to provide timely care and appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
Office exam rooms too cold sonogram table is not adjustable needs to go down for paralysis patient needs
Business response:
Hello Linda, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
trying to make an appointment for a needle biopsy is ridiculous!!! you can't do it online, you can't do it in person... only through the call center which has NO CLUE what they are doing. I called in Jan of this year and scheduled it for 11am at the Altamonte location only to arrive and have the front desk tell me they don't see my appointment and REFUSED to make another. I called and complained but now this morning I'm tried again to reschedule and was tossed around to three different people and over an hour of hold time ju... read more
Business response:
Hello Cara, we are so very sorry to hear this and would like to learn more. Please email info@simonmed.com so we may reach out to you. Thank you.
I had 2 orders on 12/14/21. CT SCAN went well though took longer than usual. I left w/o getting my chest X-ray. Went back next day to learn they’d thrown out the order. Called Dr to Fax order. I waited 2 1/2 hrs; claimed no fax rcvd. Got home and saw notice from main scheduling that fax was rcvd at 1:38-just not at Altamonte Springs center I presume. Called main scheduling to be sure I could get xray 12/16/21 and they offered 10:30am appointment. When I arrived today was told there was 1 1/2 hour wait. Chest X-rays are walki... read more
Business response:
Hello Diane, we are very sorry to hear about your negative experience, and appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team regarding your visit, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
Frequently asked questions about SimonMed Imaging - Altamonte III
How is SimonMed Imaging - Altamonte III rated?
SimonMed Imaging - Altamonte III has a 4.7 star rating with 4,781 reviews.
When is SimonMed Imaging - Altamonte III open?
SimonMed Imaging - Altamonte III is open now. It will close at 9:00 p.m.