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SimonMed Imaging - Heritage Square
- Diagnostic Imaging
- Kissimmee, FL
About this business
Location details
911 E Oak St, Kissimmee, FL, 34744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedPeople were very courteous and helpgul
Business response:
That's wonderful to hear Miriam, thank you for sharing.
RecommendedStaff very professional and friendly I was seen on time.
Business response:
Hello Celine, that's excellent to hear, thank you for taking the time to share!
This facility is not good to recommend to older patients bcuz its only 2 receptionist in the front , plus the other receptionist doesn’t know what’s she’s doing or maybe she got overwhelmed by her job , she called me, she asked my insurance my ID, and tell me to sit down, I was there waiting for an hour already and wondering how come nobody calling my name ,and the people after me they finished there procedure, I’m almost gonna burst cuz I have a headache plus I’m dizzy cuz I’m diabetic I almost to collapse there and I’m 65 ... read more
Business response:
Hello Bhirley, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
The Oak Street location is the worst place I have ever been. My experience in the past with Simonmed has always been pleasant and professional but I will never return to that location in the future. It was an unprofessional setting and staff was rude. I left with a headache that lasted through the night
Business response:
Hello Beverly, thank you for taking the time to leave us a review. If you have feedback for us, please email info@simonmed.com. Thank you.
This is a facility I would not recommend going to! Staff is rude, they don’t acknowledge you. They over book their patients. And then they don’t run your insurance correctly! I walked out after 2hours
Business response:
Hello Kerry, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
I was there on 10/12/22. I had my yearly mammogram. My experience was not to pleasant. I had to undress myself in front of the tech. There were no privacy like I usually I’m custom to. No room to change. I was asked to remove my top clothes and I said “are you going to give me a gown?” then she did. Second my mammogram was very painful which I’m still in pain on both of my breast especially my left one. Even my ribs are very sore when I press.
Business response:
Hello Lucy, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
my first ever mammogram and probably my last ever. I had the worst, most traumatic experience at your imaging place. I asked other friends and they all said it should be uncomfortable but not to the point where your in tears crying because it's so painful. the tech kept telling me she needed to put more pressure because it wasn't enough and that she wouldn't get good images otherwise. nope I'm never coming back.
Business response:
Hello Mandy, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
The two women , I don’t remember their names very unprofessional They do not greet you with a friendly attitude. When you walk in office you face two women with sad faces and you feel you are not welcomed
Business response:
Hi RayandCarolyn, thank you for taking the time to leave us a review, we are sorry to hear you didn't receive the appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
Very poor service. Long waiting and unprofessional staff( careless)
Business response:
Hello Ghassan, we are very sorry to hear about your negative experience, and appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team regarding your visit, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
Frequently asked questions about SimonMed Imaging - Heritage Square
How is SimonMed Imaging - Heritage Square rated?
SimonMed Imaging - Heritage Square has a 4.6 star rating with 3,250 reviews.
When is SimonMed Imaging - Heritage Square open?
SimonMed Imaging - Heritage Square is closed now. It will open at 7:00 a.m.