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44555 W Edison Rd, Maricopa, AZ, 85138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front staff is very organized I just don’t feel like the friendly people place.
Business response:
Hello Barbara, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
Terrible, I wish I could give them zero stars. They messed up my appointment after I scheduled a ride, a sitter and time off work. The scheduler didn't follow the Dr.'s order. Tried to speak to a supervisor put on hold for 30 minutes then they hung up on me. No resolution. Go to SMIL instead.
Business response:
Hello Dawn, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
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Call Center is not informed of the daily scheduling activities at lab locations. Receptionist more interested in her cell phone than patient needs. No technical coverage during lunch break. I was told that walk-ins are welcomed. 2 1/2 hours later my X-ray was finally taken.
I came at 10:40. My appointment was at 11:30. I mentioned I have a child getting off the bus in Red Rock and needed to be home by 2:10 the latest The paper work was filled out and they had it. New people came filled out their paper work and was called. I counted 9 altogether. 12:30 I was called back and told to take every thing off. I mentioned that I had a spots bra with no wires and slim yoga pants again no wire. But was still required to change even though it was very painful to do it without help due to... read more
The wait time and inability to verify insurance
WORST Imaging site EVER!! Unprofessional, untrained, subpar job knowledge, rude and just overall bad. It’s only a block from my house and I will NEVER go to the Maricopa SimonMed Imaging site again, would rather drive 30 miles into town!!!
follow thru on initial appointment making.
Business response:
Thank you for the feedback.
SimonMed Imaging - Maricopa has a 4.4 star rating with 2,741 reviews.
SimonMed Imaging - Maricopa is closed now. It will open tomorrow at 8:30 a.m.