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110 Marter Ave, Ste 204, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At first it was a decent experience, then I got some attitude and unprofessional comments from doctor and staff when trying to ask questions. The front desk is rude if you ask them questions. Then I got a series of bills that increased in the amount billed every time I got a new bill. I was supposed to have a follow up appt to check my surgery...never happened. They are unprofessional and billing will hose you afterwards.
This practice is passing on the price of doing business during Covid 19 to their customers. They charge you a $13.00 PPE fee. Why are are you passing on this fee to your customers when your accountants will write this off at the end of the year. As a new patient the person answering the phone was friendly and attentive but I cancelled my appointment because of that fee. I'll seek out another orthodontist in the area for my treatments.
I'll start off with,"Never get dental implants." Get a bridge, Maryland bridge, denture, leave a gap or simply ask to leave a dead tooth in your mouth if you aren't in pain. My experience: After Eastern Dental of Marlton extracted the wrong tooth and messed up my tongue, I went to Simply Beautiful Smiles (SBS) Moorestown. They fixed my tongue, extracted the correct tooth and implanted dental implants. The implant crowns were put on and 2 weeks later the agonizing pain started. The doctors at SBS couldn't diagnose the cause ... read more
Honestly negative stars should be an option cause they don't even deserve one star. I actually created a yelp account just to write this review. I have been seeing Dr. Kessler for a few weeks getting cavities filled, which I was questioning already considering how many they said I had and how much money it would cost. The first visit I HATED the work he did; it feels unnatural and is actually painful to chew when I never had pain before his work. The second appointment came and I was indifferent about his work so I figured I... read more
Does not even deserve one star. I have never written a review on yelp until today, but felt this was beyond acceptable. Major concerns. I recently moved to area and needed a dentist due to new onset tooth pain. I have never had a cavity and unfortunately am naive about teeth despite my medical background. Initially, I was told it needed a crown due to a prior break, which a week later turned into needing a root canal due to unrelenting pain. I had the work done and did the recommended care, and am still having post op pa... read more
To dr.D....I just started using yelp... And you have to be kidding me.....I had talked to staff....office management numerous times with to no avail.
Business response:
Cathy ~ We always appreciate constructive criticism and since you were a patient here for years, we wish you had spoken up sooner. The timing of your review is curious and has us puzzled. Our records indicate you haven't been in to see us in almost 2 years. Please accept our apologies.
This dental office is just out for your money. I went here for 6 years twice a year and everytime I went in they would push services that were unnecessary and cost a lot of money out of pocket. Every cleaning I went in for, they told me I had terrible gums and the lady cleaning my teeth would sit there complaining for the entire appointment while she was working on my teeth. After a while, they told me I needed a series of deep cleaning treatments. It wasn't fully covered by insurance but they kept insisting on it. After the... read more
Business response:
Lisa ~ We always appreciate feedback, especially from long-standing patients...so thank-you. We also strive to be leaders in our field and therefore take criticism to heart. We only want what's best for our patients and are going to go back over your chart to examine every one of your appointments. Your feelings, your dental health and your insights are all meaningful. When we complete our internal analysis will be reaching out to you. Until then, be well and thanks again for your review.
Yes, the staff is friendly. But as for the practice of taking care of patients this place leaves things to be desired. On 12/29/15 went in for fillings at 11:00 am. I was seated in a chair at 11:08 am seen by the Doctor and he administered numbing medication at 11:15 am then left room. I sat in the chair until 12:00 pm no doctor no nurse came in the whole time to check on me. If someone would have acknowledged I was there I probably would have stayed. When I contacted the front desk when I left they acted like this was the ... read more
Business response:
We sincerely apologize for today and just left a phone message for you. Hopefully you can call us back because we would like to listen and learn more. We constantly strive to have patients leave with smiles on their faces and we obviously fell short in your case. You are valued as a patient and a person and we look forward to hearing from you. 12/30 ~ Thank-you so much for speaking with us today. Your insights are a great help towards our ongoing goal of "staff excellence". Again, please accept our apologies.
Would stop treatment today if I could (they won't give me my money back). Received ClearAligner braces 33 days ago. Paid $3100 of the $5100 bill (remainder was insurance piece). Mind you - I was told it would be $4500 - and no one cared to explain. They have yet to properly file the claim with my insurance company. I've called 4 times asking them to do it - said they would (weekly basically - once they claims weren't showing up with the insurance company). After standing up for myself - 4 weeks later (refusing to get o... read more
Simply Beautiful Smiles of Moorestown, NJ Affiliated with The Smilist Dental has a 4.5 star rating with 311 reviews.
Simply Beautiful Smiles of Moorestown, NJ Affiliated with The Smilist Dental is closed now. It will open tomorrow at 8:00 a.m.