Snellville Heating, Air and Plumbing

4.8

Heating & Air Conditioning/HVAC
Monroe, GA

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

2071 Nunnally Farm Rd, Monroe, GA, 30655, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.8856 reviews

Spoko EL Gupta

Recommended

2 years ago

Wow honestly Mrs DONNA CHARLES you are not just an amazing account manager but also a fantastic human being. I am entirely grateful for your tremendous support, you really brought me out of poverty months back i was reading some comments and review i saw so many comments and review but God directed me to a post name Mrs DONNA CHARLES where i took the phone number wrote her as directed and she helped me on how to invest so with that fear in my heart i decided to start with $500 in 7days time i got $6,050 thanks so much for e... read more

Wendell Lewis

5 years ago

I asked for an explanation on why I was charged 10x the retail price for R22. Was told to expect a call back but no reply. Their justification was that is what everyone charges.

Business response:

Wendell, We are disappointed to hear the frustration this has caused you. Our service manager, Jeremy, spoke with you and explained the cost of the service. He shared with you that our pricing is an industry-standard. The retail cost will almost always reflect a lower price point. Hiring a company to purchase refrigerant and service your air conditioning system will reflect a higher price point as the service is done by highly trained professionals. We were transparent with you as we are will all of our customers. We hope th... read more

Sheryl Feenan

7 years ago

Someone that I used to love, but sadly the company has changed. It used to be all about serving the customer. I used them for years, and even purchased a 3 year contract (which I will eat the last year of) because of the trust established. Maybe they should have stuck to just heating and air? The plumbing techs bad mouth each other. My HVAC duct work, which for 6 years was fine, was suddenly crap, and the 'gentleman' that came out to look at that said it looked like it was put together by joe beer can. This after the ... read more

Paul Anthony

8 years ago

After a new installation (AC AND FURNACE) in July 2016 I am a bit frustrated as a recent problem cannot be corrected or properly identified. After 4 service calls along with the Rheem representative the problem still exists. They did make every effort to address it but as of today no solution yet. Hoping for a resolution soon

Lee Sedivy-Schroder

8 years ago

Earlier this year these guys installed a new AC & furnace for me. The tech burned my siding & left without saying a word. After I found it, I was VERY mad. Long story short.....they fixed my siding & everything was fine. The other day THEY called & my scheduled my first maintance check. They gave me a window of 8 to 12. About 11:15 I get a call to notify me that the tech was running a little behind, but I was the next call & he would be there shortly. 2 hours later, still no tech. I called to tell them not to bother c... read more

Alan Skipper

9 years ago

called to set up an appointment and told them and gave them the info of what part i needed...so after a $75.00 appointment fee and over$270.00 to install a capacitor we have cooling. we asked what the price would be and Jessica said the tech would quote price.

Denise Helene

9 years ago

You did nothing but string me along today! We could've troubleshooted over the phone even yesterday, so that when Bruce FINALLY arrived after expiration of his window, my AC would've unfrozen by then, which would've allowed him to more properly diagnose the issue, if any. Disappointed beyond words! Btw, your so called 24 hour on-call service is a joke also!!