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Sonata Boca Raton
- Assisted Living Facilities
- Boca Raton, FL
About this business
Location details
9591 Yamato Rd, Boca Raton, FL, 33434, United States
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Very good experience. They are caring. We would absolutely recommend this community to other families based on the experience so far.
Business response:
Thank you for your kind words and recommendation. We’re so glad to hear you’ve had a positive experience and feel cared for by our team. It’s our privilege to support you and your family, and we’re always here if you need anything. Warm regards, Jacki White, Executive Director
The staff and nurses could not be nicer or more attentive to my mom. They are always kind and patient. My mom is enjoying a lot of the activities and participating in most of them. She's made some friends and is enjoying being at the sonata. it's very comforting to know that my mom is getting her meals daily and her medication on time. there's always somebody there for her when she needs them. The place is very clean. The sonata has exceeded all expectations I had.
Business response:
Dear Lenne, Thank you so much for your kind words. It means a great deal to know your mom feels supported, engaged, and well cared for. Our team members work hard to create a warm, dependable environment, and we're so glad she's found friendship and comfort here. We appreciate you sharing your experience. Jacki White, Executive Director
Exec Directors came and went quickly.
Business response:
Thank you for sharing your feedback. We understand that consistency in leadership is important for creating a stable and caring environment for our residents. While there may have been transitions in the past, we’re happy to share that our current Executive Director has been with us for a year, bringing strong, consistent leadership to our community. We are committed to providing the highest level of care and service for our residents and their families. If you’d like to share more about your experience or have any additiona... read more
A rare review from me - I am very proud to know and be a resource for the people at Sonata in Boca Raton. From their Director on down, Sonata's focus has always been about providing the best care for their residents. I appreciate the great people who work hard to provide such a positive experience. Their dedication shows. Thank you!
Business response:
Thank you so much for your wonderful review and kind words! It truly means a lot to us, especially coming from someone who knows and appreciates the work we do. Our team at Sonata Boca Raton is dedicated to providing the best care and creating a positive experience for our residents, and your acknowledgment is a great testament to our efforts. We're proud to have you as a valued resource and part of our community. Thank you once again for your support and appreciation!
As you can see, we are not pleased with most of these categories at Somata. We've had experience with other places and other family members that were much better.
Business response:
Thank you for your feedback. We are sorry to hear that your experience at Sonata did not meet your expectations. Your insights are important to us, and we would like to discuss your concerns further. Please reach out to me directly at (561) 302-2807, so we can address your specific issues and work towards a better experience for you and your loved one.
Sonata Boca Raton could offer more outdoor time for the residents. We would probably recommend this community to other families, we don't know many other places we would recommend.
Business response:
Thank you for taking the time to share your feedback about Sonata Boca Raton. We appreciate your recommendation and are glad to hear that you would consider us for other families. We understand the importance of outdoor time for our residents, and we are continuously exploring ways to enhance their experience. Your suggestion is valuable to us, and we will certainly look into providing more opportunities for outdoor activities. If you have any specific ideas or further feedback, please feel free to reach out to us directly. ... read more
The staff members who work there along with the residents living there have made this such a great experience for our family and based on that experience we would absolutely recommend Sonata Boca Raton to other families.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that our team members and residents at Sonata Boca Raton have made such a positive impact on your family's experience. Your recommendation means the world to us, and we're grateful for the trust you've placed in our community. If there's anything more we can do for you, please don't hesitate to reach out. Thank you again for your kind words!
My loved one was previously a resident at Sonata Boca Raton. The facility did not provide sufficient aides. The food was good and my loved one's room was good.
Business response:
We appreciate your feedback and are grateful for the opportunity to improve. Ensuring the well-being and comfort of our residents is our top priority. We apologize for any shortcomings you experienced with the level of assistance provided. Rest assured, we take your concerns seriously and are actively addressing staffing issues to enhance the quality of care. We're delighted to hear that you found the food and accommodations satisfactory. Please feel free to reach out to discuss any further concerns or suggestions you may ha... read more
The staff are knowledgeable, kind, and helpful. Everyone seems friendly. The only concern or negative we experienced was that my loved one would tell me some of the aides don't come always when my loved one pushes the button on the call button they have around their neck to call. Overall, it is a good community. We would recommend the community to others for their loved ones.
Frequently asked questions about Sonata Boca Raton
How is Sonata Boca Raton rated?
Sonata Boca Raton has a 4 star rating with 139 reviews.
When is Sonata Boca Raton open?
Sonata Boca Raton is open now. It is open 24/7.