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Sonata Coconut Creek
- Assisted Living Facilities
- Coconut Creek, FL
About this business
Location details
4175 W Sample Rd, Coconut Creek, FL, 33073, United States
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I would want others to know that my mother was here for 2 months before we pulled her out. She was not getting her medications properly no matter how many times we spoke to them about it. The dosages and timing were always wrong or they just did not give it to her. The food was not good at all, they served the same things all the time so my mom was not eating and we had to bring her food. They were all processed meals and very poor quality. We also learned after she got here that they only make a meal once a day for lunch, a... read more
The tour they gave was great. But it is just a sales pitch. They don't take care of the residents. After 10 days I removed my mom from that awful place. On the 5th day, they first came to give my mom her 9:30 blood pressure meds. Too late her blood pressure was over 200 and she had hit the floor.
AVOID THIS PLACE They are mismanaged, understaffed causing the residents to suffer. Seek other arrangements. The pictures devoid of residents are inaccurate. Costs go up, care goes down. Our list of complaints is long, we are seeking an alternative to this nightmare. Do NOT place your loved one here.
The Brookdale Coconut Creek seemed to be a good community. The place was just so dark and gloomy. It was almost like a dungeon. We were looking for something more bright and airy. The tour went great though.
Have received many positives since my mother has arrived. Walking better great food. Will be going there in may to see for myself
My family member was injured a few times in a few weeks. As far as I know the staff was never held accountable, but that may be due to the incompetent Administrator. Our loved one had to visit the emergency room for one of the injurys sustained. If this was not enough we were verbally accosted by a staff member.
It was just too big and that's why we didn't like them as much. It was larger with many more people. That's basically why we didn't chose them. I thought it would just be too much. In terms of cleanliness and all that I didn't see any places that were not good.
The tour went good they all smiled but come to find out it was just a dog and pony show. When we went to move in mom they had a major OSHA violation, there was no power in her room. They had to run an extension cord into her room just so she could at least watch the television. My mom uses a walker and is at risk of being a tripping hazard and she was forced to have to maneuver around the cord in hopes of not falling. It’s obvious that they treat the patents in the memory care ward differently than the other residents. I fea... read more
Frequently asked questions about Sonata Coconut Creek
How is Sonata Coconut Creek rated?
Sonata Coconut Creek has a 4.2 star rating with 173 reviews.
When is Sonata Coconut Creek open?
Sonata Coconut Creek is open now. It is open 24/7.