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Sonata Coconut Creek
- Assisted Living Facilities
- Coconut Creek, FL
About this business
Location details
4175 W Sample Rd, Coconut Creek, FL, 33073, United States
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It seemed a little cleaner and a little fresher than the community that we ended up choosing, but in terms of overall value, it didn't compare. The price for what they offer wasn't worth it.
would need 2 sperate rooms. good feel to community
My mom was only there for about 3-4 months. She wasn't happy being there and wanted to be with family so my brother bought a house so she could live with him. Her daily needs were met such as meds and food but nobody encouraged or assisted her to shower and there were a few occasions where she ran out of clean clothes because her laundry wasn't being done per their laundry schedule and I had to call and ask if they could do it. The facility was very nice and well kept but she just didn't really fit in or relate to the other ... read more
Business response:
Thank you for your feedback. We're glad to hear your mom's needs were met but deeply sorry she didn't feel comfortable or supported. We apologize for any lapses in laundry services and assistance. Your input is valuable as we strive to improve. Please reach out if you need further assistance.
My husband was in memory care fell broke hip went to hospital for surgery. Upon returning to sonata received no therapy was left to lay in bed for a week. Evidently, food was brought to his bedside and he was unable to eat him self. Food was taken away untouched Therefore, he was brought back to the hospital diagnosis was failure to thrive. I brought him home with hospice critical care where he survived . Never take you loved one to this place.
The nursing care at Sonata at Coconut Creek sucks and they do not care about the residents at all. I would never recommend them to others looking for memory care, it was a horrible experience.
Business response:
I would like to further discuss your experience. Please contact me at cdolan@sonatahc.com
I would tell others that the way the place gets managed is okay. The rest of the community and staff isn't as good. The lady at the front desk is charming. The manager is fine. The caregivers weren't good to work with.
I would want others to know that my mother was here for 2 months before we pulled her out. She was not getting her medications properly no matter how many times we spoke to them about it. The dosages and timing were always wrong or they just did not give it to her. The food was not good at all, they served the same things all the time so my mom was not eating and we had to bring her food. They were all processed meals and very poor quality. We also learned after she got here that they only make a meal once a day for lunch, a... read more
The tour they gave was great. But it is just a sales pitch. They don't take care of the residents. After 10 days I removed my mom from that awful place. On the 5th day, they first came to give my mom her 9:30 blood pressure meds. Too late her blood pressure was over 200 and she had hit the floor.
AVOID THIS PLACE They are mismanaged, understaffed causing the residents to suffer. Seek other arrangements. The pictures devoid of residents are inaccurate. Costs go up, care goes down. Our list of complaints is long, we are seeking an alternative to this nightmare. Do NOT place your loved one here.
Frequently asked questions about Sonata Coconut Creek
How is Sonata Coconut Creek rated?
Sonata Coconut Creek has a 4.2 star rating with 163 reviews.
When is Sonata Coconut Creek open?
Sonata Coconut Creek is open now. It is open 24/7.