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Sono Bello Austin
- Plastic Surgeons
- Austin, TX
About this business
Location details
801 W 38th Street, Suite 100, Austin, TX, 78705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional staff and great customer care and support
Business response:
Thank you for taking the time to share this, Margaret. We're glad our team delivered professional care and support throughout your experience.
I had a great experience, would totally recommend for anyone considering this procedure. Very caring staff.
Business response:
Thank you for your wonderful feedback, Vicky. We appreciate you recommending us and recognizing our caring team.
Very caring and knowledgeable staff. Easy to find the office and love the dedicated parking for Sonobello patients. I have been wanting the procedure for quite some time and they made it very easy to finally make the decision to do it, so glad I did!
Business response:
Thank you for sharing your positive experience at Sono Bello Austin, Vicky! We're thrilled to hear that our staff made your decision easy and provided excellent care.
Horrible customer service horrible doctor who left me on the OR table who isn’t even licensed in Austin Texas. Beware of this place. They actually have a 1.7 on the better business bureau. This place should be out of business.
Business response:
Charnelle, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss. Best, Sono Bello
Met or exceeded well managed expectations!
Business response:
Thank you! We appreciate you taking the time to let us know how we are doing!
I came to get pieces of my skin removed so I’m not expecting it to be a pleasant experience. However, it was all much less traumatic than expected. Surgeon Dr Boedecker and assistant Casey were both great and accommodating before during and after the surgery. Will actually make my follow up procedure easy and assuring. Thanks to all
Business response:
Thank you, James! It's wonderful to hear you had a positive experience with us.
Sometimes in life we prioritize other things before our selves and place our personal well being on various shelves. I for one was guilty of that and decided to change my thought process by wearing a new hat. Now don’t get me wrong I’m an extremely confident man and I felt good about the way that I look. Yet goodness is beneath me and I needed more that would make everyone around me and beyond shook. I kept seeing the advertisements about this particular company that could help me reach my mission, so I decided to reach out ... read more
Business response:
We are thrilled to hear about your incredible transformation journey! Thank you so much for leaving a wonderful review.
My experience at Sono Bello Austin downtown was amazing. My journey started with Bailey, she went above and beyond making me feel comfortable talking this huge step. She explained everything to me and didn’t make me feel pressured which is very important to me. She was very through in explaining how the process works and answer any questions that I had. I told her that I would think about it and she followed up with me the next day and I still wasn’t certain because I’d never had surgery before and I didn’t think that it was... read more
Business response:
Hello Cs, thank you for the positive feedback on your recent experience with us. We take great pride in providing our patients with an excellent experience.
I was in for a consult and noticed a woman, who could have possibly been the manager, slam a chart in between the two front desk girls and spoke to them very rudely asking if they “ can tell her what a problem was” with something they probably did wrong. This type of behavior is unacceptable in a professional environment. I do not feel comfortable having surgery in a place that lacks this much respect from a manager to her own employees. Something is definitely going on in that office because those poor sweet girls just stay... read more
Business response:
Anonymous, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to connect with you. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we can get connected. Best, Sono Bello
Frequently asked questions about Sono Bello Austin
How is Sono Bello Austin rated?
Sono Bello Austin has a 4.8 star rating with 1,911 reviews.
When is Sono Bello Austin open?
Sono Bello Austin is open now. It will close at 5:00 p.m.