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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Easy to make appointment for service and finished on Easy to make appointment for service and finished on time. Lei Yukimura provided great customer service.
Business response:
We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!
We had an easy and flawless experience with the entire We had an easy and flawless experience with the entire team! In a stressful and difficult experience, they were responsive and incredibly helpful. We can't more highly recommend this dealership!
Business response:
What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you enjoyed your experience with our team, and that we were able to assist you. Please let us know if there's anything else we can do for you.
NO problems. NO problems. I picked up the car the dealership. Omar was fine. An EVm, will priobbaly nevr need service.
Business response:
Thank you for sharing your kind review. Please don't hesitate to reach out if you have any questions.
I contacted Susan about a week before my purchase. I contacted Susan about a week before my purchase. She was patient with me, never pressuring me into making hasty decision. And when purchasing the vehicle, she was very helpful, making the process very easy and hassle-free.
Business response:
Thank you for writing such a fantastic review! We are so happy to hear about your experience with Susan and thank you for giving us the opportunity to serve you. We hope you're enjoying your new vehicle, and please let us know if you have any other questions.
I called ahead to alert the service personnel of my I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day.
Business response:
Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and the seamlessness of the process. We thank you for giving us the opportunity to serve you. Please don't hesitate to reach out if you have any questions.
I purchased two cards with Justin and I will continue to I purchased two cards with Justin and I will continue to purchase from Justin. He is a wonderful communicator and super easy to work with. I appreciate such great customer service.
Business response:
Thank you for your excellent review, and for being a loyal customer. We are so pleased to hear that Justin has given you the service you deserve. Have a wonderful New Year!
I personally had a great experience with South Bay I personally had a great experience with South Bay Hyundai after having a so-so experience at another local dealership (Downey). Mace Bradley specifically helped my wife and I on a lease and we were extremely happy with the rebates/ dealership incentives and especially the professionalism of Mace. He shared a lot of knowledge regarding our first EV purchase and was an extremely polite, respectful person throughout the overall experience. Great dealership; recommend giving a ... read more
Business response:
Thank you for allowing us to earn your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Mace. Please let us know if there's anything else we can do for you.
They said car was ready to be picked up. They said car was ready to be picked up. I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue where my car was. They finally found it .
Business response:
We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.
Did not Rotate tires, but told me was done. Did not Rotate tires, but told me was done. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas.
Business response:
We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,436 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is closed now. It will open at 9:00 a.m.