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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
At South County Lexus, the service advisor will help you with all your concerns with your car
Business response:
Thank you for your fantastic review! We're glad to hear that our service advisor provided you with the support you needed. We're here to ensure your car experience is top-notch!
Professional and efficient,
Business response:
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again.
First visit too long. Not a very good carwash. Other than that all good.
Business response:
Thank you for your feedback! We appreciate your visit and are glad to hear you had a positive experience overall. We'll take your comments about the wait time and car wash into consideration as we strive to improve our services.
this is my third follow- up Everything was great! Love Scott - no problems
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience and that Scott took such good care of you. Your loyalty means a lot to us! Looking forward to your next visit.
My service rep, Nestor, was excellent and very professional. I have been a South County Lexus customer since 2013 and happy to see Nestor as part of the service department.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Nestor provided you with excellent service. It's great to have loyal customers like you since 2013. We appreciate your support and look forward to continuing to serve you!
Your service rep RGD was super. He helped me with my issues and arranged a loaner car. Fantastic customer service!!
Business response:
We're thrilled to hear about your fantastic experience with RGD! Providing top-notch service is our priority, and it's great to know he helped you so well. Thank you for your kind words and for choosing us!
Amazing experience! Luca was professional and down to earth making the entire process very smooth and quick. Also, thank you to the dealership for being open later in the day; it puts people coming from Paso Robles at ease knowing they don't have to worry about LA traffic.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Luca made your experience smooth and enjoyable. We appreciate your acknowledgment of our extended hours; we aim to make things convenient for everyone. Looking forward to seeing you again!
Excellent customer service. Hassan is the best service advisor.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with Hassan. Our team is dedicated to providing top-notch service, and it's great to know we're hitting the mark. We look forward to seeing you again!
I felt that the service I received was excellent however most service departments are offering 10% to 15% discount on all services including Oil changes, Filter and tire rotation. My service advisor Evan was excellent explaining what was also recommended by the service technician which is the addition service I scheduled for Saturday, June 28th.
Business response:
Thank you for your feedback! We're thrilled to hear you had an excellent experience with Evan and our service team. We appreciate your suggestion regarding discounts and will take it into consideration. Looking forward to seeing you again on June 28th for your additional service!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,112 reviews.
When is South County Lexus open?
South County Lexus is closed now. It will open at 8:30 a.m.