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103 Skypoint, Lake Forest, CA, 92610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Horrible communication skills and work was A disaster! Wires were everywhere! If you clean work done on your pool equipment look for another company. This was handyman work or a fly by pool service company! I thought he was joking when stating the job was complete
Business response:
Matt F- we never did business with a Matt F. We checked on this the day the review was left. Sorry to hear your troubles be we do not operate in way you are describing. Every repair and pool cleaning gets completed in a manner as if it was our own home / swimming pool. It seems this review is made for a different company or maybe the Yelp user is using a name we are not familiar with.
Steve and his team installed a pool automation system. He sold me the wrong unit which doesn't control all pools and lights that I had asked for to be controlled. His installation was poor with wires looping all over the place and ugly looking. He point plank told me that the contract didn't specify a clean installation and that would cost more. He even denied that a low voltage wire for the heater controller which was cancelled out, belonged to the heater and just left it sticking out of the conduit. I asked him to put ever... read more
Business response:
This message is for Dr. Alexander Bonakdar (name of the person we did business with on this property). Our recorded phone conversation in July 2020, we spoke about mainly 2 different Automation units- The i10 Intellicenter (ten auxiliaries) and the i5 Intellicenter (5 auxiliaries) . We counted how many functions your pool has. I came to the conclusion that the i10 would be ideal, but we would be able to make the i5 work by putting the pool and spa lights on the same relay switch. You agreed on the phone that this would ... read more
We needed a pool light installed, but had a challenge. It wasn't clear where the power cable to the light ran and it looked like we may have to tear up concrete to find the conduit, a very expensive prospect. Steve had his friend Mike, an expert in leak detection, come in and trace the cable. Mike discovered that the conduit actually ran to the house, under the cement slab.. Thus no cement removal!!! And a greatly reduced overall cost. Steve came in and diagnosed our entire situation: no readily available power setup for a l... read more
After 15 years my pool equipment was breaking down. Steve at South OC Pools had my pool up and running in about a week. Just in time for summer swimming! The new equipment is an upgrade of my original system. I couldn't be happier.
Business response:
Thank you very much Todd! We appreciate your business!
I would like to thank South OC pools for helping me fix my mom's pool. Unfortunately my mom's pool is very old and the pool needed a new pump and filter. Although our people needed many repairs, Steve always worked with me to get the possible deal and save as much as I could. He was very patient with my mom who is a little older and more difficult. He always gave me prompt updates on what needed to be done. We are very happy with the service we received and have even decided to make OC pools our weekly pool cleaners.
Business response:
Thank you! We appreciate your business!
Fast, professional service! We were needing help getting our dinosaur gas heater going for a next day gathering. It was an unexpected quick fix but the fact that Stephen Suhr was here just a couple hours after the initial call and gave honest advice with choices for a solution was awesome. Will call South OC Pools for all future needs.
Business response:
Thank you Terri! We appreciate your business!
I have used OC Pools two times within the last 12 months. The first we needed a new pump. The second time we needed a new filter which he did warn me at the first visit. Both times Steve showed up on time and gave us a good and fair price. Highly recommend.
I hired Steve of South OC Pools to do a gas line installation. I am not doing a pool installation at this point, but am doing a variety of other backyard and sideyard changes that will eliminate my access to the required utilities in the future. So, I needed to do the gas line now. I am on a pretty sizeable lot, so I have a lot of "dream big" visions of a pool/spa, two 200,000 BTU gas fire pits, outdoor BBQ entertainment area, outdoor structure with shower (hot water heater), etc. I am a mechanical engineer, so I figured the... read more
Business response:
Danny, thank you very much for the review! We appreciate your business!
Stephen installed for us new pool and spa heater Pentair 400 BTU. We are Very pleased with fast turn around time and his professional skills. Can highly recommend him or any pool equipment installation jobs!
South OC Pools Service and Repairs has a 4.6 star rating with 130 reviews.
South OC Pools Service and Repairs is open now. It will close at 7:00 p.m.