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Southside Pet Hospital
- Veterinarians
- Olathe, KS
About this business
Location details
457 N K7 Highway, Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have received some very poor recommendations from the “exotic pet expert“ for our guinea pig, who came in for a routine check up after owning him for two years and this expert recommended to my 16-year-old daughter that we take our guinea pigs off of all fruits and vegetables feed them lettuce only and a vitamin C supplement along with their hay One of them started to go downhill very quickly, and my daughter could not figure out why we were having a conversation about it one evening and she had mentioned this expert reco... read more
do yourself a favor and take your pet somewhere else
Business response:
Drea, we are truly sorry to hear you had a negative experience with us. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We would love the opportunity to chat with you regarding your concerns. If you could please contact our office at 913-782-0173.
RecommendedWe have been going to Southside for over 18 years, They are the the only vet you will ever need, The staff all care about your pets and also you, One example is recently we had a pet that was in pretty bad shape, the Doctor that cared for our dog, was off that afternoon. We scheduled a appointment anyway with another doctor. I was called couple hours later and was told that our normal Doctor would come in to care for our dog. There are no words to express how great-full we were. If you want a vet to go to, we would reco... read more
RecommendedBeen taking all my fur babies there for years. They know all three of them by name, and Nick names. From the receptionists, to the techs, to the groomer (only person allowed to trim their fur) and the vets. They’ve ALWAYS been up front with us on costs, medications and treatment. I wouldn’t take my pets anywhere but here.
DO NOT TAKE YOUR PET/S HERE!! What a disgrace to actual good veterinarians out there. This place is horrible from the vets, vet techs, right down to all the staff. They do not care for your pets. When they do wrong and it's proven to be their fault they deny deny deny. Their people skills and animal help skills are terrible. This place should be closed down!. Please for the sake of your beloved pets go somewhere else 💔
Business response:
We take our client feedback very seriously. Unfortunately, we cannot identify you as a client in our system. We appreciate your concern but we will not be discussing matters of this situation with anyone other than our client. Thank you
Terrible animal hospital. Will not take responsibility if they mess up. Will not apologize. But they will say it sounds congenital when they push a needle in their eye and make the animal lose the eye like my baby girl.
Business response:
Hi Daniel, our number one goal is to offer exceptional care and service so please know we take this feedback seriously. We have shared your comments internally and would like to discuss further if you are open to it. Our hospital manager will be in touch soon. Thank you, Southside Pet Hospital
could learn to not damage a pups eye
I took my registered service dog ( my heart) into Southside Pet Hospital and they had to pull a baby tooth from her top left side of her mouth because it never fell out and they ended up stabbing the nerve block seringe past it and into her left eye. I took her back in the next day and they said she had anterior lens luxation and that their ophthalmologist they called said it sounded congenital( absolutely absurd.) We took her back in the following day to see if the drops helped and they wanted us to see their ophthalmolog... read more
Business response:
Hi Lisa, our number one goal is to offer exceptional care and service so please know we take this feedback seriously. We have shared your comments internally and would like to discuss further if you are open to it. Our hospital manager will be in touch soon. Thank you, Southside Pet Hospital
Frequently asked questions about Southside Pet Hospital
How is Southside Pet Hospital rated?
Southside Pet Hospital has a 4.5 star rating with 1,130 reviews.
When is Southside Pet Hospital open?
Southside Pet Hospital is open now. It will close at 8:00 p.m.