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Southwest Inn at Sedona
- Hotels
- Sedona, AZ
About this business
Location details
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and nice accommodations. Though he was very nice, the young man at the front desk was flirtatious, which I felt was unprofessional. I was not offended, but just wanted to point that out. Also, no bars of soap for the tub area. The fireplace and the heating/cooling unit made noise. Staff was nice and helpful. Accommodations were comfortable. The breakfast was very nice. The little restaurant and hotel grounds were kept up.I liked having a fireplace in the room and jetted tub. Complementary bottle of wine was very ... read more
Business response:
Dear Allen, Thank you for your kind feedback! We're thrilled you enjoyed the comfortable accommodations, helpful staff, and thoughtful amenities like the fireplace, jetted tub, and complimentary wine. We also appreciate your observations about the front desk staff and will take your feedback regarding professionalism seriously. We apologize for the missing soap and any noise from the fireplace and HVAC system, and will address these issues to ensure a more peaceful stay. We hope to welcome you back for another great experien... read more
Very Good
Good 1）在20点抵达酒店时，前台没有工作人员无法办理入住。打电话沟通后，远程通过机器办理房卡。从夜晚到第二天早上，酒店实际上没有员工留守。 2）早餐提供餐食的品种和质量，都低于平均水平。 房间设施较新，装修风格很好
Business response:
Dear Jinyi, Thank you for sharing your feedback. We’re glad to hear you liked the room facilities and decor! We apologize for the inconvenience caused by the lack of staff during your check-in and the breakfast experience. Your comments are valuable to us, and we will work to improve both staffing availability and breakfast offerings. We hope to have the opportunity to provide you with a better experience in the future. Kind Regards, Southwest Inn at Sedona Management
Very Good
Very Good Convenient location and comfortable rooms.
Business response:
Dear AK, We appreciate the time you took to leave such a wonderful review of your experience staying with us. We're glad you found our location convenient and the rooms comfortable. We hope to welcome you back for an even better experience next time! Kind Regards, Southwest Inn at Sedona Management
cozy couture lovely decor and cozy vibe.
Business response:
Dear Katie, We appreciate the time you took to leave such a wonderful review of your experience staying with us. We’re thrilled to hear you enjoyed the cozy atmosphere and lovely decor. We hope to welcome you back soon for another relaxing stay! Kind Regards, Southwest Inn at Sedona Management
Exceptional
AMAZING! They could improve on their breakfast options. Thankfully they’re located near a few restaurants. But their breakfast was no good! It was clean. Comfortable. The staff were super friendly. The location is great. Beautiful views of the mountain. Amazing all round
Business response:
Dear Chima, Thank you for your fantastic review! We’re thrilled you had an amazing stay and enjoyed the clean, comfortable rooms, friendly staff, and stunning mountain views. We appreciate your feedback about breakfast and will explore ways to improve it. We’re glad our location near restaurants added to your experience, and we look forward to welcoming you back soon! Kind Regards, Southwest Inn at Sedona Management
Nice place to stay in Sedona. Having to do a remote checkout - no staff on site at checkout time. Great location, parking was just outside the rooms, and the location was convenient. The fireplace in the room was a plus.
Business response:
Dear Judy, Thank you for your kind review! We're glad you enjoyed our convenient location, easy parking, and the cozy fireplace in your room. We appreciate your feedback about the remote checkout process and will look into ways to improve this for our guests. We hope to welcome you back to Sedona soon! Kind Regards, Southwest Inn at Sedona Management
Frequently asked questions about Southwest Inn at Sedona
How is Southwest Inn at Sedona rated?
Southwest Inn at Sedona has a 4.3 star rating with 2,766 reviews.
When is Southwest Inn at Sedona open?
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.