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Southwest Inn at Sedona
- Hotels
- Sedona, AZ
About this business
Location details
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Very Good The neighbors above me were up early in the morning every day making noise.
Business response:
Dear Michael, We apologize for the disturbance caused by the early morning noise from the neighbors above you. Your comfort is important to us, and we will address this issue to ensure a quieter and more pleasant stay in the future. If you encounter any further disruptions, please don't hesitate to contact our front desk, and we will do our best to promptly resolve the situation. Thank you for bringing this to our attention, and we appreciate your understanding. Kind Regards, Southwest Inn at Sedona Management
Well-maintained and staffed, comfy beds, very clean The noise from road quite loud due to rooms/windows facing a busy intersection. We had to wear ear plugs to get to sleep. Room was very clean and spacious, comfy beds, lovely balcony, hot tub and pool exceptional, excellent breakfast
Business response:
Dear Diane, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our well-maintained facilities, comfortable beds, cleanliness, and exceptional hot tub and pool. We are also glad to hear that you enjoyed our excellent breakfast. We understand your concern about the noise from the road. We are located in a busy area, and unfortunately, some rooms may be affected by traffic noise. We are always looking for ways to reduce noise levels, and we will consider... read more
Very Good Breakfast was ok. Breakfast starts at 7am. By 7:20 no egg omlettes. Asked staff, and she told me I would have to wait about 20min because she is also attending front desk. Very disappointing. Great location. Rooms are very nice.
Business response:
Dear Travel, Thank you for your feedback regarding your stay at our hotel. We are pleased you enjoyed our convenient location and well-appointed rooms. We apologize for the delay in preparing your omelet during breakfast service. We understand that you were disappointed in this situation, and we are taking steps to ensure that it does not happen again. We have increased our staffing levels during breakfast hours to ensure that we can meet all our guests' needs. We appreciate your understanding and hope that you will consider... read more
Pleasant Off-site staff on check-in. Bit weird. Scratchy sheets. Pretty basic breakfast options. Big room, with good parking.
Business response:
Dear Lynn, Thank you for your feedback regarding your stay. We apologize for any inconvenience you experienced during check-in with off-site staff. We appreciate your input on the sheets, and we'll work to ensure a more comfortable experience in the future. Additionally, we'll take your comments about the breakfast options into consideration as we aim to improve our offerings. We hope to have the opportunity to provide you with a better experience on your next visit. Kind Regards, Southwest Inn at Sedona Management
Wonderful
Wonderful
Exceptional Stay was pleasant, nice room, staff was friendly and even left a nice surprise for our anniversary!
Business response:
Dear Kotryna, We're delighted to hear that your stay was pleasant and that you enjoyed your room. It's wonderful that the staff was friendly and even helped make your anniversary special with a surprise. We always aim to make our guests' experiences memorable, and we're thrilled we could be part of your celebration. Should your travels bring you back to the area, we'd be more than happy to welcome you again. Thank you for choosing our hotel! Kind Regards, Southwest Inn at Sedona Management
Overall, the place was nice The bed was a bit hard for our liking & there was only one chair to sit on. The tub was a little dirty We loved the fireplace. After freezing during our pink keep tour, it was nice to come to a cozy room with a fireplace to warm up.
Business response:
Dear Janet, We're delighted to hear that you enjoyed the cozy fireplace, especially after a chilly Pink Jeep tour. Your feedback about the bed's firmness, seating, and tub cleanliness is valuable, and we'll take it into account to improve our accommodations. We appreciate your comments and hope you had a memorable visit overall. If you plan to stay with us again, we'll do our best to make your experience even more comfortable. Thank you for choosing our place! Kind Regards, Southwest Inn at Sedona Management
Frequently asked questions about Southwest Inn at Sedona
How is Southwest Inn at Sedona rated?
Southwest Inn at Sedona has a 4.3 star rating with 2,979 reviews.
When is Southwest Inn at Sedona open?
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.