This profile has been claimed by the business owner or representative.
Southwest Inn at Sedona
- Hotels
- Sedona, AZ
About this business
Location details
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Exceptional Enjoyed the room and balcony. Breakfast was nice too. Very friendly and accommodating
Business response:
Dear Cali, We're thrilled to hear that you enjoyed your room and balcony and found the breakfast nice. It's great to know that you encountered a very friendly and accommodating staff during your stay. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable visit in the future. Thank you for choosing us; your comfort and satisfaction are important. Kind Regards, Southwest Inn at Sedona Management
Lovely place to stay. Very clean. No one told us that Maid service needed to be asked for, went to our room after a day out and we had no maid service, clean washcloths or towels. Maybe someone should have asked us if we wanted maid service when we checked in? Great location. Rooms are spacious, love the fireplace and the jetted tub. Good breakfast. Love the complimentary coffee , water and snacks in the lobby.
Business response:
Dear Sandra, We're delighted to hear you had a lovely stay and found the place clean. It's great that you enjoyed the location, spacious rooms, fireplace, and jetted tub, as well as the good breakfast and complimentary amenities in the lobby. We apologize for the oversight regarding maid service. Your feedback is valuable, and we will use it to improve our communication with guests regarding housekeeping preferences during check-in to ensure a more seamless experience. Thank you for bringing this to our attention, and we hop... read more
Comfortable and quiet No one to come to the room to replace towels etc, no daily service. For the cost I would expect it Clean
Business response:
Dear Leigh, We're pleased to hear that your stay was comfortable and quiet and that you found the room clean. However, we apologize for any inconvenience regarding the lack of daily service, including replacing towels. Room service is available upon request at the front desk. Thank you for sharing your thoughts, and we hope to have the opportunity to provide you with an even better experience on your next visit. Your comfort and satisfaction are important to us. Kind Regards, Southwest Inn at Sedona Management
Exceptional
Exceptional
Exceptional
Wonderful
Very Good Breakfast was just ok. Pretty basic. Prepackaged muffins were poor. Nice large room. Comfortable beds. Vanity had 2 sinks. Fireplace in the room was a plus.
Business response:
Dear Regina, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your room, the comfortable beds, and the additional amenities like the vanity with two sinks and the fireplace. However, we apologize that the breakfast did not meet your expectations. Your comments about the prepackaged muffins are duly noted, and we will review our breakfast offerings to see how we can improve. We appreciate your input and hope to have the opportunity to welcome you back in the future, providin... read more
Frequently asked questions about Southwest Inn at Sedona
How is Southwest Inn at Sedona rated?
Southwest Inn at Sedona has a 4.3 star rating with 2,980 reviews.
When is Southwest Inn at Sedona open?
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.