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Southwest Vet

4.8

About this business

Location details

8731 W SH 71, Suite 100, Austin, TX, 78735, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.8482 reviews
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Leigh S.'s profile image
Leigh S. 
rating
7 years ago

It's unfortunate I have to write this review and obvious my experience is out of the norm for Southwest Vet, but nonetheless, I feel compelled to share my experience with others. The number one thing Southwest Vet took from me was the opportunity to give my beloved dog Aspen the peaceful death she deserved after 10 years of her loyalty to me. For whatever reason and whether justified medically based on her symptoms or not, both doctors failed to diagnose Aspen with the condition that was ailing her over a two-week period a... read more

Business response:

Hi Leigh, Thanks for taking the time to talk to me the other day, I am grateful I was able to answer some questions. I too have suddenly and unexpectedly lost one of my best furry friends, and I understand what the pain felt like for me, and hope that you are able to heal as time goes on. I can't divulge information regarding the events or timeline in such a public forum, but I want you to feel comfortable in reaching out to me if more questions ever come up from this. Please know that our entire team is grieving the lo... read more

Seven C.'s profile image
Seven C. 
rating
7 years ago

Shortsighted young business that wants to squeeze every penny out of you. Beware if you are a frequent flyer with your pet, especially esa pet...SW Vet will charge you an extra $150+ visit to fill out the paper work. Not the airlines policy...the SW Vet $$$ policy. Taking my business elsewhere. 

Business response:

Hello Seven, I am sorry you feel this way. The price associated with the travel exam is always communicated to our clients up front. Currently, the total cost is $96.40 for the 30-minute appointment. This includes a comprehensive physical exam, a discussion of your pet's health in regards to flying, and to fill out the airline's required travel documents. There are several very specific questions that our veterinarians must attest to about your pet's health and behavior. These forms are not consistent across airlines and are... read more

Frequently asked questions about Southwest Vet

How is Southwest Vet rated?

Southwest Vet has a 4.8 star rating with 482 reviews. 

When is Southwest Vet open?

Southwest Vet is closed now. It will open tomorrow at 7:00 a.m.