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Spa City iRepair
- Consumer Services
- Hot Springs, AR
About this business
Location details
234 Cornerstone Blvd, Hot Springs, AR, 71913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Not very happy. I paid at least $120 for a new iPhone screen replacement, and bought a glass screen cover. When they handed it back I noticed the glass screen protector didn’t cover my entire screen. Definitely thought that was a rip-off. It left my corners of my phone unprotected, which get hit the most. They informed of a warranty that made me feel better. I payed and left. 2 days later drop my phone, the glass that is my actual screen broke underneath the protector along with the protector breaking. I went in that day and... read more
Business response:
Hello, Melanie thank you for your review although we regret that you didn't have a good experience. We must mention the fact that we told you and Lara Anderson about what our warranty covers not only verbally but with a signed document by her. ( SEE ATTACHED PICTURE). You were also advised to use a case and unfortunately, we couldn't provide one you liked, furthermore we have absolutely no control over shipping times from orders place thru Amazon which is from where you mention you ordered your case. Also as you mentioned i... read more
RecommendedAll I know is I don't trust a lot of people but these people have my business from now on.
Business response:
Thank you so much JR pleasure doing business with you.
RecommendedWent for a battery, for my iPhone. They agreed to put it in , for a reasonable prize, and in 15 mins. But when they took it out of the case, they found major issues. They were honest and told me, it wasn’t worth fixing, I so appreciated their honesty. They could of just ripped me off , for the battery money
Business response:
Hello Muriel, Thank you very much for your kind words. It was a pleasure doing business with you and look forward to being your go-to for all of your electronics repair needs.
Worst experience ever. Never buy a phone from these people!!
Business response:
Hello, Lori Eubanks thank you for taking the time to review us. As we look at our records we see that you purchased this device on 11-06-18 and came back on 12-05-18 claiming this device was not charging correctly, Although your 15-day warranty had expired we looked at it and determined that the device was charging efficiently. Attached you will see a copy of your warranty Unfortunately as stated within "batteries and or charging ports are not covered within this warranty"
Had my iPhone screen replaced. A few days after I picked it up the screen started to glitch. It will go black at times, freeze, or randomly hit buttons as if I’m pressing them. After I mentioned it to my sister in conversation, she stated she too had a problem with my niece’s screen after taking it here.
Business response:
Hello Mr. Ward. Thank you for taking the time to write your recommendation ,whether good or bad. Unfortunately we do not have record of your name in our data base, by any chance did you checked in your device under a different name? We would like to mention that if you had your device repaired with us, and it’s been less than 90 days since you picked your device up, You do have a warranty with us that cover manufacturing defects on any screen we replace,and we would love to make sure your device is repaired and fully fu... read more
RecommendedAnything that is broke take it to them.
Business response:
Thank you Tiffany for the review. Always a pleasure doing business with you.
Screen went out on 61st day. They won’t fix it unless I pay again. Cheap screens. I will edit if they ever resolve the issue.
Business response:
Hello Mr. Davis, We have replied to your Google review asking for more information and have not heard back from you. We have been unsuccessful at finding any record of you or any repairs done for you. By any chance did you check this device in under someone else's name? Not having this information hinders our ability to try and resolve your issue, Should you find time please give us a call with this information please ask for Deborah our number (501)463-4044. Thank you in advance.
Phone screen went bad on 61st day. They said it was a day out of warranty. They said they would fix it but that my dad would have to pay to fix it again. Bad product. Not a Apple made screen. Cheap screens. I will edit post if they ever fix the situation.
30 minutes to fix my phone. $110. Verizon expected me to call ins company and set up my own repair AND wanted $150 deductible! Sitting at Verizon now so I can cancel the worthless insurance I had. I've paid $5.95/math for ins on my phone for two years and the deductible is still $150?? Rip off! Will be changing my service ASAP also. Customer service is necessary. Every time I go to Verizon for any problem (( have five phones on my acct) all they do is tell me to call 'whoever' because they can't help and then try to get you ... read more
Frequently asked questions about Spa City iRepair
How is Spa City iRepair rated?
Spa City iRepair has a 4.8 star rating with 1,240 reviews.
When is Spa City iRepair open?
Spa City iRepair is closed now. It will open at 10:00 a.m.