Spartan Toyota

RS2411 

on DealerRater

14 years ago

For a certified car I was advised by them to buy a '7-year/100,000-mile Limited Powertrain Warranty'. I realized later by looking at 'http://www.toyotacertified.com/' that certified means that the above is included. Not only that they will sell you not what you negotiated for but a completely different vehicle and charge you the same price. They are CHEATS. Beware. 

rogerwilco 

on DealerRater

15 years ago

We tried to buy a 2010 Prius from this dealer. A sign on the rear view mirror of the car we wanted advertised the selling price as $2227 less than sticker. However, after they finished their creative math, the actual discount was $360 below sticker. Also, the salesman showed us his laptop with the Kelly Bluebook page displayed with our trade-in on it; however, the prices shown were $1200-1600 less than what we saw on the Kelly Bluebook pages at home. When we later asked Kelly how this was possible, they suggested that Sparta... read more

eboersema 

on DealerRater

15 years ago

If you are considering buying a car from this dealer, I suggest you record everything they say or represent. I bought a used car that I was told was a new car trade-in. Was hesitant on the price, but was told there was a 150 point inspection so I can be assured everything works. The gas gage showed full as I pulled away. I didn't even get home before the car informed me it was out of gas. Turns out the gas gage was broken; a $300-500 repair. Also found in the car was a check list from Flint Auto Auction. I called and explain... read more

N9BRB 

on DealerRater

15 years ago

I was in on a Saturday haggling over the price of a used FJ Cruiser. I had lent them the keys to my truck so they could evaluate it for a trade-in. When we couldn't agree on a price and I turned to leave, I discovered I didn't have that set of keys. They said they didn't have them. I did have my backup set. I wnet out to my truck and kept looking for the original set. I returned inside, and finally, they admitted they had them. They all had a good chuckle about hiding the customers keys. At this point I realized I was back w... read more

cortevil 

on DealerRater

18 years ago

I bought my Toyota at another dealership but had it serviced at Spartan. The vehicle needed major engine work every year for the first three years I owned it. On the second such occassion, I had to go back and forth with the service department to get them to fix the problem. They initially told me there was no problem after they had a look. I insisted that there was and they should look again. If I did not know as much as I do about cars, I would have taken them at their word and continued to drive with a major engine defect... read more

kharazia 

on DealerRater

19 years ago

I just tell you one thing. Never leave a change in your car because they will ALWAYS steal it. I have tried this fact many times. If you do not believe me just leave a quarter in your car before service. Another thing is that they never honor your waranty unless you force them. I called toyota costumer service to be able to get my money back for a charge which was covered by the waranty.