Specialized Property Management - Fort Worth - Fort Worth, TX

Isabelle Engler 

on Google

a month ago

Unsolved issues from multiple staff before and during the tenant placement process. Escalated to Ari Lund, the licensed broker and COO of the company but the company chose to ignore our calls and emails. Examples: Staff told us that they had been getting vendor quotes for blinds on 1/30/24. As of 2/27, there is no progress on this even after us following up multiple times. We finally heard back of a quote asking us to pay over $1500, but without any spec, style, photo, or details about the type of blinds to be installed. Un... read more

Jana Wear 

on Google

a month ago

The company overall has been somewhat frustrating due to having to deal with so many different departments depending on the issue. However, they do give you a point of contact who is in touch with every department. My contact is Nino Cinco. If I was able I would give him 5 stars! He is quick to get back to me, coordinating with all departments to make sure any issues are resolved. His professionalism and personal touch is the best thing about the company. 

Jere Smith 

on Google

10 months ago

They scheduled a home inspection without any input from the tenant. Fine. They scheduled a second inspection within 3 months. Fine. They scheduled on a Saturday between the hours of 9am - 4pm. Rude. They say we have grass in our flower bed and only give us 3 days to fix it after the first notice. Rude. When we ask for more time (a couple weeks), they take 24 hours to respond with “give us a specific date”. Unprofessional. Complete lack of respect toward tenants. Update: Added 2 stars as they recently notified me that they... read more

Brook Vogel 

on Google

8 months ago

I'm confused - are they property managers or are they selling bitcoin? Just found out they left a $0 judgement on my son from 4 years ago who never received any documentation or notices on this. I've been trying for 3 weeks now to just get the details so we can resolve it. I was given an email address to work through. Other than one response saying they would get right back to me, they have not responded to any of my additional emails. No one, and I mean no one, regardless of the department you choose, answers the phone... read more

Dez Den 

on Google

a year ago

Read ALL the One Stars including this one (which all seem to be saying the same thing🤔) THEN decide for yourself. Does half a star exist?🙄. As the owner of a NEW home in a NEW subdivision I selected SPM to manage it. I only had their website to measure their professionalism against which I thought was ok. No tenant issues whatsoever. Rent was consistently deposited on time and the property was well maintained by the tenant. As long as the tenant and owner had zero questions, concerns or problems, Specialized Property... read more