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Specialized Property Management - Fort Worth - Fort Worth, TX
- Property Management
- Fort Worth, TX
About this business
Specialized provides comprehensive residential property management for homeowners, investors, and institutional funds throughout the U.S. Specialized Property Management was founded in 1984 and has been trusted by rental investors for over 34 years. The company was acquired by CTX Legacy Ventures in 2014 and consolidated operations under the Specialized 247 Property Management brand in 2017 prior to expanding into San Antonio and Atlanta. The company offers uniquely technology-driven asset management via its proprietary s... read more
Location details
8851 Camp Bowie West, Suite 280, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience getting a new tenant in my rental after the prior vacated!
Business response:
Thank you for your kind words, ****! We are committed to minimizing vacancy days with prompt, aggressive adverting and responding quickly to prospective tenants. We sincerely appreciate your 5-star rating and will work to keep your trust and business for years to come. Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management
Easy process to lease and good communication. My husband even got a welcome call from Nina helped with all the last minute questions. She was very sweet and patient.
Business response:
*****, Thank you for the 5-star rating and mentioning Nena. You're right; she always goes above and beyond for our clients. We will be sure to share your praises with her! We really appreciate you taking the time out to share your experience with us. Enjoy your new home! Please do not hesitate to reach out to our staff if we can be of any assistance. Thank you, Specialized Property Management- Orlando
I can say that Nena has been great! Every time I have reached out to her. She has always been helpful. I have never left feeling like I wasn't heard or understood. Also don't want to leave out the rest of the team, they are great as well. When I have a problem or issue they have always helped in a timely manner.
Business response:
******* Thank you for the 5-star rating and mentioning Nena. You're right; she always goes above and beyond for our clients. We will be sure to share your praises with her! Our whole team works very hard to keep our clients happy, but we can only do it thanks to amazing customers like you. We really appreciate you taking the time out to share your experience with us. Please do not hesitate to reach out to our staff if we can be of any assistance. Thank you, Specialized Property Management
I moved to an SPM property in January and the initial process was somewhat smooth. I found the move-in email instructions to be a lot at once. The Simple Bills process wasn't really clear so I ended up setting up utilities in my name and was double-billed for the first 3 months. Overall, living here has been ok. I wished it wasn't such a challenge to actually speak with a human rather than doing everything through apps and email. It's not personal enough for me. I'm writing this review now because tenants have been caught... read more
Business response:
Hello ********* Thank you for your communication and feedback. We are pleased to hear of your smooth leasing process but regret that you felt the move-in instructions to be abundant; this is not our intention. Our leasing department works diligently to ensure our new tenants are provided the required information at move-in, and we sincerely apologize that you felt it to be a lot at once. Still, please know that all information provided is essential. We apologize for any frustrations you have experienced with utilities and ... read more
They made my moving experience as simple and easy as possible. All staff were very kind and always happy to help and answer any questions.
Business response:
Thank you so much for your 5-star rating and kind words about our team, ******** It's our clients that allow us to constantly improve the way we do business, one of which we're really proud of, the quick and easy leasing process you've experienced. Thank you so much for your positive feedback! Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management - *******
The process has been easy from start to (almost finish). My questions and concerns were addressed in a timely manner. Everyone has been very helpful & makes the process smooth. I cant wait to move in!
Business response:
Thank you so much for the kind words, *******! We are pleased to hear about the great experience you had with our staff and our stress-free leasing process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We sincerely appreciate your 5-star rating and will work to keep your trust and business for years to come. Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management - **********
Arleth, Nena and Evan were all very friendly and responsive. It’s clear to me this company is made up of professionals who care about customer service. I already feel at home and I know there is a team of support if I should ever need it!
Business response:
Roger, Thank you so much for your kind words and sharing your experience with us! Our entire team is dedicated to providing our clients with top-notch service, and your review reaffirms the hard work we put in every day. I will be sure to share your gratitude with Arleth, Nena and Evan; they will be delighted to hear of your praise! Please do not hesitate to reach out to our staff if we can be of any assistance. Enjoy your new home! Thank you, Specialized Property Management - Dallas
Arleth was very helpful over the phone. I also really appreciated the follow up with Nena to make sure all my questions were answered accordingly.
Business response:
We are so grateful that you took the time out to share your experience with us, Jasmine. We are so delighted that you rate our service as 5-star as we strive to deliver just that for all our clients; your opinion is greatly valued! We are pleased to hear about the great experience you had with Arleth and Nena; thank you for sharing. Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management - Fort Worth
From the beginning to view the house, through the negotiations and adjusting some lease line items and finishing with a follow up quality assurance call from Nina M*****, this has been a delightful moving day experience. -Brian P*****
Business response:
Brian, Thank you for the 5-star rating! We are so pleased to hear about your move-in experience. We understand moving can be stressful at times, but here at Specialized, our top priority is customer service and making sure you have a smooth moving experience. Please do not hesitate to reach out to our staff if we can be of any assistance. We are here for you! Thank you, Specialized Property Management - Dallas
Frequently asked questions about Specialized Property Management - Fort Worth
How is Specialized Property Management - Fort Worth rated?
Specialized Property Management - Fort Worth has a 4.8 star rating with 568 reviews.
When is Specialized Property Management - Fort Worth open?
Specialized Property Management - Fort Worth is closed now. It will open on Monday at 9:00 a.m.
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