Spooner North Phoenix

Yael G. 

on Yelp

a month ago

Scheduling is insane. It took me over 12 weeks to get in even though I told them I only had access to my insurance for 15 weeks and I'd initially been referred for six sessions. The scheduling person promised me they always had tons of openings if I got on their wait list, but the openings never came. (Then they told me it was because they kept those for established patients, but those also never opened up for me, so I think it's just extremely hard to schedule--and they can't or won't accomodate people who may need to get i... read more

Lauren P. 

on Yelp

6 months ago

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and I finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I ... read more

Susan A. 

on Yelp

6 months ago

I have been receiving services from Spooner for years, currently at the North Phoenix location for both PT and OT. The staff is friendly and upbeat and I felt comfortable from the moment I first walked in. The desk crew is very accommodating, even after I've had to cancel and rearrange appointment schedules more than once. My therapists have carefully evaluated my needs and provided realistic expectations regarding progress. I have exercises to do at home and the assistants monitoring my program are helpful and encouraging ... read more

Evan L. 

on Yelp

2 years ago

Fantastic facility. Very knowledgeable employees and everyone had a great attitude! They created a program for me to take home and continue to strengthen my back. Amazing! 

Esther K. 

on Yelp

3 years ago

Spooner PT North Phoenix is wonderful! Everyone is friendly and upbeat. There is just a "yes, you can" atmosphere to the whole place. Alix is an amazing PT who helped me so much. Nicole was constantly encouraging me on my work and Kevin jumped in and helped a couple times as well. I highly recommend Alix and this facility. I now have "graduated" but will certainly return should I encounter issues in the future. 

Paula E. 

on Yelp

3 years ago

Highly impressed with this place after my 1st visit. I had a thorough exam followed by exercises I can do at home as well as PT. Printed instructions and a app that shows my exercises with videos. Today is my 2nd visit and I've been doing my workouts every day! WILL get there 

Vee M. 

on Yelp

5 years ago

This therapy office has a great staff. The front desk people greet you promptly and are very friendly and knowledgeable. The therapists are spot on. They are able to evaluate and jump right into the treatment each client needs. I was astounded at how much progress I made in a very short amount of time. The therapists and their assistants keep a close eye on every aspect of treatment, and provide clear explanations of how to do the exercises at home. The professionalism and friendliness shows how much everyone has p... read more

Tiwi N. 

on Yelp

5 years ago

I struggle with vertigo and it comes and goes at times. Today was one of those times. While I typically go to the Desert Ridge location, which is also wonderful, I was unable to see my therapist because he was out with his wife on paternity leave (congrats to them!). I called the North Phoenix location and Susan was so kind and got me right in with Carrie the director, who was wonderful. I can't thank them enough for taking care of me so professionally and quickly! Definitely recommend Spooner! 

Brian B. 

on Yelp

5 years ago

I really enjoyed my time at Spooner. I started with Joey, he was great and I really looked forward to the plan he laid out. Ultimately though I did switch due to another PT having openings at 730 am, early mornings are best for me. Ryan was great and included variety in my exercises which helped me to improve quickly. He did great work and I strongly encourage going to Spooner.