SpringHill Suites Phoenix Goodyear

4.3

Hotels
Goodyear, AZ

About this business

Hospitality Hotels

Location details

1370 N Bullard Ave, Goodyear, AZ, 85338, United States

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4.3866 reviews

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Richard

11 months ago

Everything was excellent. My only regrets were not knowing to ask for a room facing away from the freeway and that the a/c was noisy.

Business response:

Hi, Richard. Thanks for taking the time to share your positive experience. We appreciate it!

Judy

11 months ago

The desk clerks and breakfast staff were AWESOME! However, we stayed four nights and our room was cleaned one time. When it was cleaned, I had to ask for coffee and coffee cups. EVERY DAY I had to go to the desk and ask for coffee and coffee cups! After the first time you would think it would have been corrected, but it happened EVERY day! Tile floor in bathroom needs updating.

Business response:

Thank you for taking the time to share your experience with us. We're delighted to hear that you found our desk clerks and breakfast staff to be awesome. However, it's regrettable to hear about the issues you encountered with room cleaning and coffee supplies during your four-night stay. We sincerely apologize for the inconvenience this caused you, especially having to request coffee and cups daily. This is not the level of service we strive to provide our guests. We appreciate your feedback on these matters, as well as your... read more

Andrew

a year ago

Business response:

Hi, Andrew. Thank you. 😊

Deanna

a year ago

Business response:

Hi, Deanna. Thank you. 😊

rae

a year ago

Business response:

Hi, Rae. Thank you.