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Stanley Ruth

3.6

About this business

Founded at the turn of the last century, Stanley Ruth is one of the oldest family-run businesses in the United States. What started as a modest clock-repair shop in Queens in the 1890s has blossomed into New York’s premier heating and air conditioning company. In our hundred-plus years of operation, we’ve specialized in clock, TV and radio repair and electrical contracting before finding our niche with thru-the-wall HVAC systems. The one constant has been our commitment to providing white glove service, ensuring you remain ... read more

Location details

287 Walton Ave, Bronx, NY, 10451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6107 reviews
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Maureen S.'s profile image
Maureen S. 
rating
2 months ago

They installed two thru the wall units promptly and technicians were very professional. Also very neat and polite. Their customer service is excellent. My new units work well and keep the living area, which is large, cool. 

Monica C.'s profile image
Monica C. 
rating
7 months ago

Exceptional service from start to finish - the team is incredibly knowledgable and was able to help us replace our old HVAC units and connection system in our pre-war apartment. They communicated each step of the way and were very respectful whenever entering our home. 5 stars all around! 

Exodus F.'s profile image
Exodus F. 
rating
a year ago

This company created the most horrifying experience I have ever had with an air conditioning repair service ever in my life. Repairmen arrived, took apart my air conditioner, left the soot covered parts all over my room, said it was unrepairable, and then claimed I had said things I didn't say. They moved heavy furniture into places that blocked entrances and created fire hazards and left without putting anything back in place. They created a cyclone inside my living space and I had to call the central office to get them to ... read more

Mark F.'s profile image
Mark F. 
rating
3 years ago

They came a week ago to see the job, spent 20 minutes surveying my HVAC then told me owner will call back in a day or two with quote. Haven't heard anything, not even a "sorry we can't do this job". As other reviewers have noted, not really very professional. I ran a family business as well so being a family business AND professional can/should go hand in hand.No excuses. 

Juan R.'s profile image
Juan R. 
rating
4 years ago

The two servicemen arrived early, wore mask, had booties were very knowledgeable and most importantly fixed the issue on the first trip. Two other companies viewed the AC units and said they needed to order the parts and never responded to us afterwards. I highly recommend Stanley Ruth Company and will refer them to friends and family. 

George Z.'s profile image
George Z. 
rating
5 years ago

Technician arrived within the scheduled time frame for HVAC maintenance and took time to explain operating procedures. 

F R.'s profile image
F R. 
rating
5 years ago

Through the wall AC units that Stanley Ruth installed caused severe water damage to structure of brick building. Warning: Don't use this company to install these units! 

Andrew S.'s profile image
Andrew S. 
rating
6 years ago

Stanley Ruth serviced my AC/Heating unit in December, 2018. Prompt, effective, efficient and very reasonable. The company is under new ownership and that ownership has demonstrated a genuine commitment to customer service. I am generally not an "easy" customer, but Stanley Ruth has earned this 5 star review. 

Karina G.'s profile image
Karina G. 
rating
6 years ago

I was very pleased with their service. They installed HVAC units for us last year. When there was a problem with one of the units in the apartment, I called them and made an appointment with their representative Trevor. Trevor was very helpful throughout the whole process, and the technicians were all friendly and professional. They were able to identify the problem and even comped the service! We are satisfied with the results and look forward to working with Stanley Ruth next time. Regards, Karina G. Managing Director, Res... read more

Frequently asked questions about Stanley Ruth

How is Stanley Ruth rated?

Stanley Ruth has a 3.6 star rating with 107 reviews. 

When is Stanley Ruth open?

Stanley Ruth is closed now. It will open tomorrow at 9:00 a.m.