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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,433 reviews
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JENNY S.'s profile image
JENNY S. 
on Birdeye

3 years ago

Staff was friendly caring and compassionate. Kevin is an excellent caregiver. Addressed all my needs 

Business response:

Hello Ms. Sosa, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

DOUGLAS B.'s profile image
DOUGLAS B. 
on Birdeye

3 years ago

Was at Star ER for chest/heart related issues. Received excellent care and treatment. The doctors and nurses were very professional with patient care being utmost important. 

Business response:

Hello Mr. Beckham, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Cheri G.'s profile image
Cheri G. 
on Birdeye

3 years ago

I was seen quickly without any wait. The staff were very kind and thoughtful. Explained everything in a way that I understood. Ran tests and received results without much wait. I was in and out in a shorter time than I was expecting. 

Business response:

Hello Ms. Garcia, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Gail T.'s profile image
Gail T. 
on Birdeye

3 years ago

I am a 80 year old bereaved widow who awakened in the early morning hours sick and afraid. Thank you for the care you gave me. 

Business response:

Hello Ms. Tutino, Thank you for the feedback. We are so happy we were able to help you! That is why we are here! Please take care and stay safe! If you need us again in the future, we're here 24/7! 

David P.'s profile image
David P. 
on Birdeye

3 years ago

From check in to discharge everything was done quickly and I really appreciated that especially with a 16 month old. Thank you all so much 

Business response:

Hello Mr. Prieto, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Susan C.'s profile image
Susan C. 
on Birdeye

3 years ago

When I came in with a broken wrist I was seen and treated well and quickly. Everyone was professional and caring. 

Business response:

Hell Ms. Cooper, We really appreciate you taking the time to share your 5 star rating with us, so sorry about your broken wrist! We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Jackie C.'s profile image
Jackie C. 
on Birdeye

3 years ago

Very good service 

Business response:

Hello Ms. Cox, Thank you so very much for the compliment! We value your opinion. Please get well soon and stay safe! 

Judy H.'s profile image
Judy H. 
on Birdeye

3 years ago

Very friendly and very helpful in listening to how I feel/ felt ! Love it! 

Business response:

Hello Ms. Herrera, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

3 years ago

Not enough drs and to long wait.you guys can do better a lot of sick people in there 

Business response:

Thank you for taking the time to speak with Jamey from our leadership team. Our team is always looking for ways to improve and will follow up on the issues you described. We hope you feel better and please do not hesitate to reach out to us if you have any questions or need additional assistance.  

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.