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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,433 reviews
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Rosario M.'s profile image
Rosario M. 
on Birdeye

3 years ago

Staff was great and very caring. Doctor on duty was very informative and helpful. I would totally recommend this urgent care to family and friends. 

Business response:

Hello Ms. Marin, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Denise O.'s profile image
Denise O. 
on Birdeye

3 years ago

was treated with professionalism by a very caring staff, they did good!!! I was impressed and thank the whole staff for a job well done. 

Business response:

Hello Ms. Overton, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Virgie B.'s profile image
Virgie B. 
on Birdeye

3 years ago

You took great care of all the tests & medical care. The only thing was the meds wast any thing to me more than aspirin. My general dr prescribed me some medicine that really helped. I highly recommend Star ER Thank you as I’m healing up good. I got a release from my Nose Dr yesterday. My orthopedic Dr is pleased with how My bones are staying together & healing 

Business response:

Hello Ms. Bryant, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! So happy to hear you are healing!!!! Rest up! 

Nancy P.'s profile image
Nancy P. 
on Birdeye

3 years ago

Everyone was very kind and concerned and professional 

Business response:

Hello Ms. Pharis, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Rhonda P.'s profile image
Rhonda P. 
on Birdeye

3 years ago

From check in to being seen all went smooth quick and everyone was very nice 

Business response:

Hello Ms. Pool, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Henry Moret S.'s profile image
Henry Moret S. 
on Birdeye

3 years ago

I was suffering from acute diverticulitis, but needed confirmation. The medical staff is incredibly professional, and thorough in their approach. The physician on duty was excellent, my male nurse, was a caring, ultra competent professional. I sincerely believe that this ER, is “Best In State”! 

Business response:

Hello Mr. Sosa, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! It makes us proud that you think we are the best ER in the state, our patients deserve to be treated this way. Please get well soon and thanks again! 

Madison M.'s profile image
Madison M. 
on Birdeye

3 years ago

From the front desk Avery to the my Nurse Darlene And of course Dr Bowman . Star ER is the best everyone does a great job taking care of you when your sick and scared all at one time. Thank you all for the great care and service. 

Business response:

Hello Ms. Morin, Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care!. We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again! 

Stefanie G.'s profile image
Stefanie G. 
on Birdeye

3 years ago

Dr, assistant, and nurses were awesome. Quick attention and easy to follow instructions and explanations. Will be using from now on, but not often I hope! Have already shared my experience with friends with recommendations 

Business response:

Hello Ms. Gannon, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care!. We are always here to help 24/7. Thank you for the kind words, it was our privilege to serve you! We hope you never need us again but thanks for the recommendations! Please get well soon and thanks again! 

Alan B.'s profile image
Alan B. 
on Birdeye

3 years ago

Wait was a little long but that was to be expected. Doc came in a did his thing mop problem! 

Business response:

Hello Mr. Burns, So sorry for the longer than usual wait time! We do really appreciate you taking the time to share your 5 star rating with us though. We are so grateful you chose Complete Care for your emergency healthcare needs. Please feel better soon and thank you! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.