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Starch Pet Hospital
- Veterinarians
- Des Moines, IA
About this business
Location details
2222 University Avenue, Des Moines, IA, 50311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | Closed |
The vets at the pet hospital are great. I would have given the hospital 5 stars except for one thing. The front office staff seem to think it necessary to burn a scent candle beginning in the fall and throughout winter. I have severe allergies and the space is too small to burn a candle like that. In the time it took for me to pay my bill, my eyes and nose started running and I nearly lost my voice. I complained about it last year to no avail. My point is that if it affects me that much, what is it doing to the animals... read more
Business response:
Hi Nancy, I apologize for the experience you had at our clinic. We have burned the pet odor candles year-round for several years. They help to cut down on all of the doggy and kitty odors that go along with an animal hospital. Having said that, I don't mean it to minimize your experience just to explain why we do it. I would like to recommend that when you make an appointment to come in you remind us of your allergy and we will be sure to not light the candle that day. Thank you very much for your input. We greatly appreciat... read more
Very pleasant staff, greeted right away and not overpriced like so many other facilities in Des Moines. Planning on making this our regular pet care facility.
Business response:
Thank you, Jim!
RecommendedVery pleasant staff, greeted right away and not overpriced like so many other facilities in Des Moines. Planning on making this our regular pet care facility.
Business response:
Thank you, Jim!
Recommended
Thanks to the whole team at Starch for the great care Lola and Mavis received. You guys are the best and we are thrilled to have found you.
Business response:
Thanks for the kind words, Ashley! It's a pleasure taking care of your beautiful ladies. :)
Frequently asked questions about Starch Pet Hospital
How is Starch Pet Hospital rated?
Starch Pet Hospital has a 4.8 star rating with 1,481 reviews.
When is Starch Pet Hospital open?
Starch Pet Hospital is closed now. It will open at 8:00 a.m.