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State Farm: Matt Basile

4.9

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Location details

1991 S. State St., Dover, DE, 19901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9445 reviews
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Richard Crismond's profile image
Richard Crismond 
recommend  Recommended
7 years ago

Matt office is the best hands down. I mostly deal with Jennifer Waski, she has helped me with life insurance and renters policy and as soon as we buy our house she will help us with that also. She tries to find us discounts on our policies and looks out for our best interests unlike other companies that I have dealt with that only benefit them not you, but at Matt's office they HELP YOU anyway they can. If you are looking for friendly staff and go out of their way to assist you, definitely stop at Matt's office and have them... read more

Jeff Pratt's profile image
Jeff Pratt 
recommend  Recommended
7 years ago

Always very responsive and we love the supporting crew! 

Jojo Liz's profile image
Jojo Liz 
recommend  Recommended
7 years ago

We've been with State Farm a long time. My daughter's recent unfortunate accident and horrendous experience with the body shop are why we stay. Ashley provided her with guidance and much needed assistance in dealing with everything. In my daughter's words, "Ashley has been my iron giant". Keep up the great work in Smyrna and thanks! 

Lindsey McCloskey's profile image
Lindsey McCloskey 
recommend  Recommended
7 years ago

Ashley was a great help in getting us switched over to State Farm. She found great savings for all our different plans! So happy we switched and that she reached out to us. Thanks Ashley Macaron! 

Business response:

So glad we could help Lindsey, welcome to our office! 

Guru Perf's profile image
Guru Perf 
recommend  Recommended
7 years ago

Very attentive to the customer's needs. Possible options are fully discussed and explored, allowing you to select exactly the coverages you want. Matt and his staff are knowledgeable and personable, making what could be an uncomfortable experience pleasant indeed. I highly recommend using Matt for all your insurance needs. 

Jack Alan Diehl's profile image
Jack Alan Diehl 
7 years ago

The team at the Basile office are wonderful. I have been with State Farm 37 years. There is no other insurance company for the Diehl"s 

Business response:

Thanks Jack & Kim, always a pleasure working with you guys! 

Nancy Luberger Moskowitz's profile image
Nancy Luberger Moskowitz 
7 years ago

Awesome agency!! The staff is always anxious to help. excellent response to inquiries, always in a timely manner 

Business response:

Thanks Nancy, glad we are doing our job, it’s always a pleasure working with you guys. 

Richard Lomax's profile image
Richard Lomax 
8 years ago

Everybody in the office has been great! All of our questions have been answered quickly, and without any BS. Matt has saved us money over our previous insurance provider with better coverage to boot! 

Business response:

Thanks Richard, glad we have been able to help. It’s a pleasure working with you. 

Sonia Tanner Brakowski's profile image
Sonia Tanner Brakowski 
9 years ago

I recently had an accident with my car and was traumatized by everything that I needed to do. My husband recently died so I was not used to having to take care of things like this. Matt's staff were kind and understanding , walked me through the whole process and made it easy for me. I have nothing but praise for this office staff, they certainly are people oriented, I would never go anywhere else for my insurance needs. Thank you all so much. 

Business response:

Thanks so much for the kind words, I am glad we could help keep our promise. 

Frequently asked questions about State Farm: Matt Basile

How is State Farm: Matt Basile rated?

State Farm: Matt Basile has a 4.9 star rating with 445 reviews. 

When is State Farm: Matt Basile open?

State Farm: Matt Basile is closed now. It will open tomorrow at 9:00 a.m.